Compare 3CX vs Tawk.to

What is 3CX?

3CX is a feature-rich, software-based PBX (Private Branch Exchange) that offers advanced telephony solutions for businesses. It enables organizations to set up and manage their own communication system, whether on-premises or in the cloud. With support for a wide range of SIP-based IP phones, softphones, and mobile apps, 3CX provides flexible communication options for employees, allowing them to make and receive calls from various devices seamlessly. The platform also includes features like video conferencing, chat, voicemail, call queuing, call recording, and CRM integrations, enhancing collaboration and productivity within the organization.

As a cost-effective and user-friendly solution, 3CX is suitable for businesses of all sizes, from small startups to large enterprises. It offers easy setup and configuration, and its web-based management console simplifies administration and monitoring of the communication system. With its comprehensive set of communication tools and extensive compatibility with various devices, 3CX empowers businesses to create a professional and efficient telephony infrastructure to meet their communication needs.

What is Tawk.to?

Tawk.to is a versatile live chat software that empowers businesses to engage with their website visitors in real-time. With its user-friendly interface and customizable chat widget, Tawk.to allows companies to provide instant support and personalized assistance. The platform's chatbot capabilities and agent monitoring features further enhance efficiency and customer experience. Moreover, its ticketing system helps manage and track customer inquiries beyond live chat. Tawk.to caters to businesses of all sizes, offering a free basic plan along with premium features to suit various needs, making it a popular choice for enhancing customer support and communication.

In summary, Tawk.to is a powerful live chat solution that enables businesses to connect with their audience, deliver swift assistance, and build strong customer relationships. With its comprehensive set of features and flexible plans, Tawk.to proves to be a valuable asset for organizations seeking to improve their online engagement and support services.