Freshdesk vs Hiver
How do Freshdesk and Hiver compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared ActiveCampaign to Hiver so that you can choose which is best for your business.
See how ActiveCampaign and Hiver compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $386.00 | $69.00 |
| Seats Included | 10 | 1 |
| Annual Price (based on 20 seats) | - | $14,160.00 |
| Live Chat | ||
| Visitor Details | No | Yes |
| Triggers / Popups | No | No |
| Web SDK | No | No |
| Message Preview | No | No |
| Live Translation | No | No |
| Transcripts | No | No |
| Customization | No | Yes |
| Co Browsing | No | No |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | No |
| Customer Ratings | No | Yes |
| Routing rules | No | Yes |
| Multi-channel (Facebook, Twitter, etc.) | Yes | Yes |
| Shortcuts / Canned Responses | No | Yes |
| Tags / Segments | Yes | Yes |
| Custom Fields | Yes | Yes |
| Private Notes & Mentions | No | Yes |
| Reminders | No | No |
| API | Yes | No |
| Visitor Blocking | No | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | Yes |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | Yes | No |
| Campaigns | ||
| Transactional Email | Yes | Yes |
| Broadcast Email | Yes | Yes |
| Workflows | Yes | Yes |
| Pricing Page | Pricing | Pricing |
ActiveCampaign is a powerful marketing automation platform that enables businesses to create targeted marketing campaigns and automate customer engagement. It offers a range of tools, including email marketing, CRM, automation workflows, and sales and lead scoring, to help businesses nurture leads and build strong customer relationships. With its intuitive drag-and-drop automation builder, businesses can create personalized customer journeys based on user behavior and preferences, enhancing customer engagement and driving conversions. ActiveCampaign's CRM functionality centralizes customer data and interactions, providing valuable insights to sales and marketing teams, and enabling them to deliver more personalized and timely communication.
The platform's email marketing features allow businesses to send targeted emails to segmented audiences, ensuring relevant content reaches the right customers. ActiveCampaign's integrations with various third-party tools extend its capabilities and make it a versatile solution for businesses of all sizes. Overall, ActiveCampaign is a comprehensive marketing automation platform that empowers businesses to enhance customer engagement, increase sales, and achieve marketing success.
HiverHQ is a collaborative email platform designed to streamline team communication and email management. It integrates seamlessly with Gmail, turning shared email accounts into a shared inbox. With its intuitive interface and features like email assignment, notes, and tags, HiverHQ allows teams to collaborate effectively on emails, improving response times and ensuring that no email is left unattended.
The platform's automation capabilities help businesses automate email workflows, set up email templates, and schedule emails, increasing productivity and efficiency in handling customer inquiries. HiverHQ's reporting and analytics tools provide valuable insights into team performance, email response times, and customer interactions, enabling businesses to make data-driven decisions to optimize their email management and customer support processes. Overall, HiverHQ is a valuable solution for businesses seeking to enhance team collaboration, improve email management, and deliver exceptional customer support through their shared inbox.
How do Freshdesk and Hiver compare? Find out which is best for your business in our customer-service software comparison.
How do LiveAgent and Hiver compare? Find out which is best for your business in our customer-service software comparison.
How do Tidio and Hiver compare? Find out which is best for your business in our shared-inbox software comparison.
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