Freshdesk vs JivoChat
How do Freshdesk and JivoChat compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared ActiveCampaign to JivoChat so that you can choose which is best for your business.
See how ActiveCampaign and JivoChat compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $386.00 | $59.00 |
| Seats Included | 10 | 1 |
| Annual Price (based on 20 seats) | - | $9,288.00 |
| Live Chat | ||
| Visitor Details | No | Yes |
| Triggers / Popups | No | Yes |
| Web SDK | No | Yes |
| Message Preview | No | Yes |
| Live Translation | No | Yes |
| Transcripts | No | Yes |
| Customization | No | Yes |
| Co Browsing | No | No |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | No | No |
| Routing rules | No | Yes |
| Multi-channel (Facebook, Twitter, etc.) | Yes | Yes |
| Shortcuts / Canned Responses | No | Yes |
| Tags / Segments | Yes | No |
| Custom Fields | Yes | No |
| Private Notes & Mentions | No | No |
| Reminders | No | No |
| API | Yes | Yes |
| Visitor Blocking | No | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | Yes | No |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | Yes | No |
| Workflows | Yes | No |
| Pricing Page | Pricing | Pricing |
ActiveCampaign is a powerful marketing automation platform that enables businesses to create targeted marketing campaigns and automate customer engagement. It offers a range of tools, including email marketing, CRM, automation workflows, and sales and lead scoring, to help businesses nurture leads and build strong customer relationships. With its intuitive drag-and-drop automation builder, businesses can create personalized customer journeys based on user behavior and preferences, enhancing customer engagement and driving conversions. ActiveCampaign's CRM functionality centralizes customer data and interactions, providing valuable insights to sales and marketing teams, and enabling them to deliver more personalized and timely communication.
The platform's email marketing features allow businesses to send targeted emails to segmented audiences, ensuring relevant content reaches the right customers. ActiveCampaign's integrations with various third-party tools extend its capabilities and make it a versatile solution for businesses of all sizes. Overall, ActiveCampaign is a comprehensive marketing automation platform that empowers businesses to enhance customer engagement, increase sales, and achieve marketing success.
JivoChat is a multi-channel customer communication platform that offers live chat, voice calls, and email functionalities to help businesses engage with website visitors and customers in real-time. With its customizable chat widget, businesses can provide instant support and assistance, increasing customer satisfaction and conversion rates. JivoChat also includes features like chatbots and canned responses to automate routine inquiries and streamline customer interactions.
The platform's real-time visitor monitoring and analytics provide valuable insights into website visitor behavior, allowing businesses to identify potential leads and understand user engagement. JivoChat also offers integration with popular third-party tools like CRM and help desk software, ensuring seamless workflow integration and enhancing team productivity. Overall, JivoChat is a comprehensive solution for businesses seeking to enhance customer communication, improve website conversions, and deliver exceptional customer support through live chat and other communication channels.
How do Freshdesk and JivoChat compare? Find out which is best for your business in our customer-service software comparison.
How do LiveAgent and JivoChat compare? Find out which is best for your business in our customer-service software comparison.
How do Tidio and JivoChat compare? Find out which is best for your business in our shared-inbox software comparison.
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