Freshdesk vs Tawk.to
How do Freshdesk and Tawk.to compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared ActiveCampaign to Tawk.to so that you can choose which is best for your business.
See how ActiveCampaign and Tawk.to compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $386.00 | - |
| Seats Included | 10 | - |
| Annual Price (based on 20 seats) | - | - |
| Live Chat | ||
| Visitor Details | No | Yes |
| Triggers / Popups | No | Yes |
| Web SDK | No | Yes |
| Message Preview | No | Yes |
| Live Translation | No | Yes |
| Transcripts | No | Yes |
| Customization | No | Yes |
| Co Browsing | No | Yes |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | No |
| Customer Ratings | No | No |
| Routing rules | No | No |
| Multi-channel (Facebook, Twitter, etc.) | Yes | No |
| Shortcuts / Canned Responses | No | Yes |
| Tags / Segments | Yes | Yes |
| Custom Fields | Yes | No |
| Private Notes & Mentions | No | No |
| Reminders | No | No |
| API | Yes | No |
| Visitor Blocking | No | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | Yes |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | Yes | Yes |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | Yes | No |
| Workflows | Yes | No |
| Pricing Page | Pricing | Pricing |
ActiveCampaign is a powerful marketing automation platform that enables businesses to create targeted marketing campaigns and automate customer engagement. It offers a range of tools, including email marketing, CRM, automation workflows, and sales and lead scoring, to help businesses nurture leads and build strong customer relationships. With its intuitive drag-and-drop automation builder, businesses can create personalized customer journeys based on user behavior and preferences, enhancing customer engagement and driving conversions. ActiveCampaign's CRM functionality centralizes customer data and interactions, providing valuable insights to sales and marketing teams, and enabling them to deliver more personalized and timely communication.
The platform's email marketing features allow businesses to send targeted emails to segmented audiences, ensuring relevant content reaches the right customers. ActiveCampaign's integrations with various third-party tools extend its capabilities and make it a versatile solution for businesses of all sizes. Overall, ActiveCampaign is a comprehensive marketing automation platform that empowers businesses to enhance customer engagement, increase sales, and achieve marketing success.
Tawk.to is a versatile live chat software that empowers businesses to engage with their website visitors in real-time. With its user-friendly interface and customizable chat widget, Tawk.to allows companies to provide instant support and personalized assistance. The platform's chatbot capabilities and agent monitoring features further enhance efficiency and customer experience. Moreover, its ticketing system helps manage and track customer inquiries beyond live chat. Tawk.to caters to businesses of all sizes, offering a free basic plan along with premium features to suit various needs, making it a popular choice for enhancing customer support and communication.
In summary, Tawk.to is a powerful live chat solution that enables businesses to connect with their audience, deliver swift assistance, and build strong customer relationships. With its comprehensive set of features and flexible plans, Tawk.to proves to be a valuable asset for organizations seeking to improve their online engagement and support services.
How do Freshdesk and Tawk.to compare? Find out which is best for your business in our customer-service software comparison.
How do LiveAgent and Tawk.to compare? Find out which is best for your business in our customer-service software comparison.
How do Tidio and Tawk.to compare? Find out which is best for your business in our shared-inbox software comparison.
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