Rocket.Chat vs JivoChat
How do Rocket.Chat and JivoChat compare? Find out which is best for your business in our live-chat software comparison.
Looking for the software that is right for you? We've compared Agile CRM to JivoChat so that you can choose which is best for your business.
See how Agile CRM and JivoChat compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $79.99 | $59.00 |
| Seats Included | 1 | 1 |
| Annual Price (based on 20 seats) | $15,597.60 | $9,288.00 |
| Live Chat | ||
| Visitor Details | No | Yes |
| Triggers / Popups | No | Yes |
| Web SDK | Yes | Yes |
| Message Preview | No | Yes |
| Live Translation | No | Yes |
| Transcripts | No | Yes |
| Customization | No | Yes |
| Co Browsing | No | No |
| Multi-site | No | No |
| Remove Branding | No | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | No | No |
| Routing rules | No | Yes |
| Multi-channel (Facebook, Twitter, etc.) | Yes | Yes |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | No |
| Custom Fields | Yes | No |
| Private Notes & Mentions | No | No |
| Reminders | Yes | No |
| API | Yes | Yes |
| Visitor Blocking | No | Yes |
| Forms | Yes | No |
| Self-Service | ||
| Knowledge Base | Yes | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | Yes | No |
| Workflows | Yes | No |
| Pricing Page | Pricing | Pricing |
Agile CRM is a comprehensive customer relationship management (CRM) software that offers a range of tools to manage sales, marketing, and customer support in one platform. It provides businesses with features like contact management, email marketing, automation, and analytics to streamline customer interactions and improve productivity. Agile CRM's sales automation capabilities enable businesses to track leads, manage deals, and automate follow-ups, helping sales teams close deals faster. The platform's marketing automation features facilitate targeted email campaigns, lead nurturing, and customer segmentation for effective marketing strategies.
With its help desk functionality, Agile CRM allows businesses to provide efficient customer support and manage support tickets effectively. Its ticketing system helps support teams organize and prioritize customer inquiries, ensuring timely responses. Agile CRM is suitable for businesses of all sizes, offering a user-friendly interface and integration with various third-party applications. As a versatile CRM solution, Agile CRM empowers businesses to optimize their sales and marketing efforts, improve customer relationships, and drive business growth.
JivoChat is a multi-channel customer communication platform that offers live chat, voice calls, and email functionalities to help businesses engage with website visitors and customers in real-time. With its customizable chat widget, businesses can provide instant support and assistance, increasing customer satisfaction and conversion rates. JivoChat also includes features like chatbots and canned responses to automate routine inquiries and streamline customer interactions.
The platform's real-time visitor monitoring and analytics provide valuable insights into website visitor behavior, allowing businesses to identify potential leads and understand user engagement. JivoChat also offers integration with popular third-party tools like CRM and help desk software, ensuring seamless workflow integration and enhancing team productivity. Overall, JivoChat is a comprehensive solution for businesses seeking to enhance customer communication, improve website conversions, and deliver exceptional customer support through live chat and other communication channels.
How do Rocket.Chat and JivoChat compare? Find out which is best for your business in our live-chat software comparison.
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