Compare Brevo vs Shopify Inbox

Looking for the software that is right for you? We've compared Brevo to Shopify Inbox so that you can choose which is best for your business.

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Comparing Brevo and Shopify Inbox

See how Brevo and Shopify Inbox compare side-by-side across pricing and features.

Feature
Brevo Logo
Brevo
Shopify Inbox Logo
Shopify Inbox
Pricing
Highest Plan $15.00 -
Seats Included 1 -
Annual Price (based on 20 seats) $3,600.00 -
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes No
Web SDK Yes No
Message Preview Yes No
Live Translation No No
Transcripts Yes No
Customization Yes Yes
Co Browsing No No
Multi-site No No
Remove Branding Yes Yes
Multi-lingual No No
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps No No
Customer Ratings Yes No
Routing rules No No
Multi-channel (Facebook, Twitter, etc.) Yes No
Shortcuts / Canned Responses Yes No
Tags / Segments No No
Custom Fields No No
Private Notes & Mentions Yes No
Reminders No No
API Yes No
Visitor Blocking No No
Forms No No
Self-Service
Knowledge Base No No
Help Widget No No
Chatbots
Chatbot Builder Yes No
Input Fields No No
Branching No No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI No No
Generated Responses No No
Operator Assistant No No
Campaigns
Transactional Email No No
Broadcast Email No No
Workflows No No
Pricing Page Pricing Pricing

What is Brevo?

Brevo is an all-in-one marketing automation and email marketing platform that enables businesses to create, manage, and automate personalized email campaigns. The platform offers a user-friendly drag-and-drop email editor, making it easy to design attractive and engaging emails. With its powerful segmentation and targeting features, Brevo allows businesses to send targeted and relevant content to specific customer groups, increasing email open rates and conversions. Additionally, Brevo offers marketing automation capabilities, enabling businesses to set up automated workflows for lead nurturing, welcome emails, and more, saving time and effort for marketing teams.

Beyond email marketing, Brevo also provides SMS marketing, transactional email capabilities, and a CRM system to centralize customer data. Its reporting and analytics tools offer valuable insights into email campaign performance, customer engagement, and audience behavior, empowering businesses to make data-driven decisions and optimize their marketing strategies. With its versatile features and affordable pricing, Brevo is a valuable solution for businesses seeking to enhance their marketing efforts and build strong customer relationships.

What is Shopify Inbox?

Shopify Inbox is a messaging platform developed by Shopify to help merchants manage customer communication efficiently. It centralizes customer inquiries and messages from various channels, including Facebook Messenger, Instagram, and more, into one unified inbox. This simplifies the process of responding to customer queries and streamlines customer support for Shopify store owners.

Shopify Inbox allows merchants to respond to customer messages directly from the platform, ensuring timely and personalized communication. With its user-friendly interface and seamless integration with the Shopify platform, Shopify Inbox enables businesses to deliver exceptional customer service and build strong relationships with their customers. However, since developments might have occurred after my last update, I recommend checking Shopify's official website or documentation for the latest information on Shopify Inbox and its features.

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