

JivoChat vs Shopify Inbox
How do JivoChat and Shopify Inbox compare? Find out which is best for your business in our live-chat software comparison.
Looking for the software that is right for you? We've compared Brevo to Shopify Inbox so that you can choose which is best for your business.
See how Brevo and Shopify Inbox compare side-by-side across pricing and features.
Feature |
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---|---|---|
Pricing | ||
Highest Plan | $15.00 | - |
Seats Included | 1 | - |
Annual Price (based on 20 seats) | $3,600.00 | - |
Live Chat | ||
Visitor Details | Yes | Yes |
Triggers / Popups | Yes | No |
Web SDK | Yes | No |
Message Preview | Yes | No |
Live Translation | No | No |
Transcripts | Yes | No |
Customization | Yes | Yes |
Co Browsing | No | No |
Multi-site | No | No |
Remove Branding | Yes | Yes |
Multi-lingual | No | No |
Shared Inbox | ||
Cloud-Hosted | Yes | Yes |
Mobile Apps | Yes | Yes |
Desktop Apps | No | No |
Customer Ratings | Yes | No |
Routing rules | No | No |
Multi-channel (Facebook, Twitter, etc.) | Yes | No |
Shortcuts / Canned Responses | Yes | No |
Tags / Segments | No | No |
Custom Fields | No | No |
Private Notes & Mentions | Yes | No |
Reminders | No | No |
API | Yes | No |
Visitor Blocking | No | No |
Forms | No | No |
Self-Service | ||
Knowledge Base | No | No |
Help Widget | No | No |
Chatbots | ||
Chatbot Builder | Yes | No |
Input Fields | No | No |
Branching | No | No |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | No | No |
Operator Assistant | No | No |
Campaigns | ||
Transactional Email | No | No |
Broadcast Email | No | No |
Workflows | No | No |
Pricing Page | Pricing | Pricing |
Brevo is an all-in-one marketing automation and email marketing platform that enables businesses to create, manage, and automate personalized email campaigns. The platform offers a user-friendly drag-and-drop email editor, making it easy to design attractive and engaging emails. With its powerful segmentation and targeting features, Brevo allows businesses to send targeted and relevant content to specific customer groups, increasing email open rates and conversions. Additionally, Brevo offers marketing automation capabilities, enabling businesses to set up automated workflows for lead nurturing, welcome emails, and more, saving time and effort for marketing teams.
Beyond email marketing, Brevo also provides SMS marketing, transactional email capabilities, and a CRM system to centralize customer data. Its reporting and analytics tools offer valuable insights into email campaign performance, customer engagement, and audience behavior, empowering businesses to make data-driven decisions and optimize their marketing strategies. With its versatile features and affordable pricing, Brevo is a valuable solution for businesses seeking to enhance their marketing efforts and build strong customer relationships.
Shopify Inbox is a messaging platform developed by Shopify to help merchants manage customer communication efficiently. It centralizes customer inquiries and messages from various channels, including Facebook Messenger, Instagram, and more, into one unified inbox. This simplifies the process of responding to customer queries and streamlines customer support for Shopify store owners.
Shopify Inbox allows merchants to respond to customer messages directly from the platform, ensuring timely and personalized communication. With its user-friendly interface and seamless integration with the Shopify platform, Shopify Inbox enables businesses to deliver exceptional customer service and build strong relationships with their customers. However, since developments might have occurred after my last update, I recommend checking Shopify's official website or documentation for the latest information on Shopify Inbox and its features.
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