Shopify Inbox vs Fuse IM
How do Shopify Inbox and Fuse IM compare? Find out which is best for your business in our shared-inbox software comparison.
Looking for the software that is right for you? We've compared Formilla Live Chat to Shopify Inbox so that you can choose which is best for your business.
See how Formilla Live Chat and Shopify Inbox compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $74.99 | - |
| Seats Included | 2 | - |
| Annual Price (based on 20 seats) | $719.88 | - |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | No |
| Web SDK | No | No |
| Message Preview | No | No |
| Live Translation | No | No |
| Transcripts | Yes | No |
| Customization | Yes | Yes |
| Co Browsing | No | No |
| Multi-site | Yes | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | No |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | Yes | No |
| Customer Ratings | Yes | No |
| Routing rules | Yes | No |
| Multi-channel (Facebook, Twitter, etc.) | No | No |
| Shortcuts / Canned Responses | Yes | No |
| Tags / Segments | Yes | No |
| Custom Fields | Yes | No |
| Private Notes & Mentions | No | No |
| Reminders | No | No |
| API | No | No |
| Visitor Blocking | Yes | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
Formilla Live Chat is a live chat software designed to help businesses engage with website visitors in real-time and provide instant support. With its customizable chat widget, businesses can proactively initiate conversations with website visitors, answer their questions, and offer personalized assistance. Formilla Live Chat supports chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.
The platform's real-time visitor monitoring and analytics provide valuable insights into website visitor behavior, enabling businesses to identify potential leads and understand user engagement. Formilla Live Chat also offers features like offline messaging and email capture, ensuring businesses can capture leads and engage with customers even when agents are not available. With its user-friendly interface and powerful features, Formilla Live Chat is a valuable solution for businesses seeking to enhance customer communication, improve website conversions, and deliver exceptional customer support.
Shopify Inbox is a messaging platform developed by Shopify to help merchants manage customer communication efficiently. It centralizes customer inquiries and messages from various channels, including Facebook Messenger, Instagram, and more, into one unified inbox. This simplifies the process of responding to customer queries and streamlines customer support for Shopify store owners.
Shopify Inbox allows merchants to respond to customer messages directly from the platform, ensuring timely and personalized communication. With its user-friendly interface and seamless integration with the Shopify platform, Shopify Inbox enables businesses to deliver exceptional customer service and build strong relationships with their customers. However, since developments might have occurred after my last update, I recommend checking Shopify's official website or documentation for the latest information on Shopify Inbox and its features.
How do Shopify Inbox and Fuse IM compare? Find out which is best for your business in our shared-inbox software comparison.
How do Wix Answers and Shopify Inbox compare? Find out which is best for your business in our customer-service software comparison.
How do Facebook Chat and Shopify Inbox compare? Find out which is best for your business in our live-chat software comparison.
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