ActiveCampaign vs LiveChatInc
How do ActiveCampaign and LiveChatInc compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Front to LiveChatInc so that you can choose which is best for your business.
See how Front and LiveChatInc compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $11,450.00 | $69.00 |
| Seats Included | 50 | 1 |
| Annual Price (based on 20 seats) | $137,400.00 | $14,160.00 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | Yes |
| Message Preview | Yes | Yes |
| Live Translation | No | No |
| Transcripts | Yes | Yes |
| Customization | Yes | Yes |
| Co Browsing | No | Yes |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | Yes | No |
| Customer Ratings | Yes | Yes |
| Routing rules | Yes | Yes |
| Multi-channel (Facebook, Twitter, etc.) | Yes | Yes |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | Yes |
| Custom Fields | Yes | Yes |
| Private Notes & Mentions | Yes | Yes |
| Reminders | Yes | No |
| API | Yes | Yes |
| Visitor Blocking | Yes | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | Yes | Yes |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | Yes | Yes |
| Input Fields | No | Yes |
| Branching | Yes | Yes |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | Yes |
| Generated Responses | No | Yes |
| Operator Assistant | No | Yes |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
Front is a powerful shared inbox application designed for seamless team collaboration and efficient communication management. By consolidating various communication channels into one platform, including email, social media, and messaging, Front enables teams to work together efficiently and respond promptly to customer inquiries. With features like message assignment, internal commenting, and automation, Front ensures smooth workflow and prevents message duplication. It is a valuable tool for customer support and sales teams seeking to enhance productivity and deliver exceptional customer experiences through streamlined communication.
In summary, Front's shared inbox app simplifies team collaboration, centralizes communication channels, and optimizes response management. By facilitating real-time collaboration and providing insights through analytics, Front empowers teams to work more effectively and maintain a unified approach to customer communication.
LiveChatInc is a popular live chat software designed to facilitate real-time communication between businesses and their website visitors. With its customizable chat widget, LiveChatInc enables companies to provide instant support and assistance, helping to boost customer satisfaction and conversion rates. The platform offers features such as chat transcripts, agent ratings, and chat tags to streamline support processes and enhance customer experience. Moreover, its integrations with various CRM and help desk tools ensure seamless data synchronization and collaboration across teams.
LiveChatInc also offers AI-powered chatbots that can handle routine inquiries and provide automated responses, freeing up support agents to focus on more complex customer issues. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and chat volume, empowering businesses to make data-driven decisions and continuously improve their support strategies. LiveChatInc caters to businesses of all sizes, from startups to large enterprises, and remains a popular choice for those seeking to provide personalized, efficient, and proactive customer support.
How do ActiveCampaign and LiveChatInc compare? Find out which is best for your business in our customer-service software comparison.
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