

Gladly vs 3CX
How do Gladly and 3CX compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Gmelius to 3CX so that you can choose which is best for your business.
See how Gmelius and 3CX compare side-by-side across pricing and features.
Feature |
![]() |
![]() |
---|---|---|
Pricing | ||
Highest Plan | $45.00 | $25.83 |
Seats Included | 1 | 999 |
Annual Price (based on 20 seats) | $8,640.00 | $540.00 |
Live Chat | ||
Visitor Details | No | Yes |
Triggers / Popups | No | Yes |
Web SDK | No | No |
Message Preview | No | Yes |
Live Translation | No | No |
Transcripts | No | Yes |
Customization | No | Yes |
Co Browsing | No | No |
Multi-site | No | No |
Remove Branding | No | Yes |
Multi-lingual | No | No |
Shared Inbox | ||
Cloud-Hosted | No | No |
Mobile Apps | No | Yes |
Desktop Apps | No | No |
Customer Ratings | No | No |
Routing rules | Yes | Yes |
Multi-channel (Facebook, Twitter, etc.) | No | Yes |
Shortcuts / Canned Responses | Yes | Yes |
Tags / Segments | Yes | No |
Custom Fields | No | No |
Private Notes & Mentions | Yes | No |
Reminders | No | No |
API | Yes | No |
Visitor Blocking | No | No |
Forms | No | No |
Self-Service | ||
Knowledge Base | No | No |
Help Widget | No | No |
Chatbots | ||
Chatbot Builder | No | No |
Input Fields | No | No |
Branching | No | No |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | No | No |
Operator Assistant | No | No |
Campaigns | ||
Transactional Email | Yes | No |
Broadcast Email | No | No |
Workflows | Yes | No |
Pricing Page | Pricing | Pricing |
Gmelius is a collaborative platform that enhances team productivity and email management within Gmail and other email clients. It offers a range of features such as shared inboxes, email tracking, and email automation to streamline communication and collaboration among team members. With its shared inbox functionality, teams can manage emails collectively, assign tasks, and collaborate on responses, ensuring efficient customer support and email management.
Gmelius also provides email tracking and email templates, enabling businesses to monitor email engagement and create standardized responses. The platform's automation tools allow users to set up email sequences, reminders, and snooze emails, optimizing email workflows and boosting productivity. Gmelius is a valuable solution for businesses seeking to improve team collaboration, enhance email management, and deliver effective customer support within their preferred email client.
3CX is a feature-rich, software-based PBX (Private Branch Exchange) that offers advanced telephony solutions for businesses. It enables organizations to set up and manage their own communication system, whether on-premises or in the cloud. With support for a wide range of SIP-based IP phones, softphones, and mobile apps, 3CX provides flexible communication options for employees, allowing them to make and receive calls from various devices seamlessly. The platform also includes features like video conferencing, chat, voicemail, call queuing, call recording, and CRM integrations, enhancing collaboration and productivity within the organization.
As a cost-effective and user-friendly solution, 3CX is suitable for businesses of all sizes, from small startups to large enterprises. It offers easy setup and configuration, and its web-based management console simplifies administration and monitoring of the communication system. With its comprehensive set of communication tools and extensive compatibility with various devices, 3CX empowers businesses to create a professional and efficient telephony infrastructure to meet their communication needs.
How do Gladly and 3CX compare? Find out which is best for your business in our customer-service software comparison.
How do ZoomInfo and 3CX compare? Find out which is best for your business in our live-chat software comparison.
How do Gorgias and 3CX compare? Find out which is best for your business in our customer-service software comparison.
Start your 14 day trial. No credit card required.