Gladly vs iAdvize
How do Gladly and iAdvize compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Gmelius to iAdvize so that you can choose which is best for your business.
See how Gmelius and iAdvize compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $45.00 | - |
| Seats Included | 1 | - |
| Annual Price (based on 20 seats) | $8,640.00 | - |
| Live Chat | ||
| Visitor Details | No | No |
| Triggers / Popups | No | No |
| Web SDK | No | No |
| Message Preview | No | Yes |
| Live Translation | No | No |
| Transcripts | No | Yes |
| Customization | No | Yes |
| Co Browsing | No | No |
| Multi-site | No | No |
| Remove Branding | No | Yes |
| Multi-lingual | No | No |
| Shared Inbox | ||
| Cloud-Hosted | No | Yes |
| Mobile Apps | No | No |
| Desktop Apps | No | No |
| Customer Ratings | No | No |
| Routing rules | Yes | No |
| Multi-channel (Facebook, Twitter, etc.) | No | Yes |
| Shortcuts / Canned Responses | Yes | No |
| Tags / Segments | Yes | No |
| Custom Fields | No | No |
| Private Notes & Mentions | Yes | No |
| Reminders | No | No |
| API | Yes | Yes |
| Visitor Blocking | No | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | Yes |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | Yes |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | No | No |
| Workflows | Yes | No |
| Pricing Page | Pricing | Pricing |
Gmelius is a collaborative platform that enhances team productivity and email management within Gmail and other email clients. It offers a range of features such as shared inboxes, email tracking, and email automation to streamline communication and collaboration among team members. With its shared inbox functionality, teams can manage emails collectively, assign tasks, and collaborate on responses, ensuring efficient customer support and email management.
Gmelius also provides email tracking and email templates, enabling businesses to monitor email engagement and create standardized responses. The platform's automation tools allow users to set up email sequences, reminders, and snooze emails, optimizing email workflows and boosting productivity. Gmelius is a valuable solution for businesses seeking to improve team collaboration, enhance email management, and deliver effective customer support within their preferred email client.
iAdvize is a customer engagement platform that specializes in real-time online conversations, connecting businesses with website visitors and app users. It offers live chat and messaging capabilities, allowing businesses to provide instant support and personalized assistance to their customers. iAdvize also includes AI-powered chatbots that can handle routine inquiries and route complex issues to human agents, ensuring efficient and seamless customer interactions.
With its user-friendly interface and customizable chat widgets, iAdvize enables businesses to offer real-time support and engagement, increasing customer satisfaction and conversion rates. The platform's analytics and reporting tools provide valuable insights into customer interactions, agent performance, and chat history, helping businesses optimize their support strategies and deliver exceptional customer experiences. iAdvize is suitable for businesses of all sizes seeking to enhance their online customer engagement and build lasting relationships with their audience.
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