

Gladly vs Proprofs
How do Gladly and Proprofs compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Gmelius to Proprofs so that you can choose which is best for your business.
See how Gmelius and Proprofs compare side-by-side across pricing and features.
Feature |
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Pricing | ||
Highest Plan | $45.00 | $19.99 |
Seats Included | 1 | 1 |
Annual Price (based on 20 seats) | $8,640.00 | $4,797.60 |
Live Chat | ||
Visitor Details | No | Yes |
Triggers / Popups | No | No |
Web SDK | No | Yes |
Message Preview | No | Yes |
Live Translation | No | No |
Transcripts | No | Yes |
Customization | No | Yes |
Co Browsing | No | No |
Multi-site | No | No |
Remove Branding | No | Yes |
Multi-lingual | No | Yes |
Shared Inbox | ||
Cloud-Hosted | No | Yes |
Mobile Apps | No | Yes |
Desktop Apps | No | Yes |
Customer Ratings | No | Yes |
Routing rules | Yes | No |
Multi-channel (Facebook, Twitter, etc.) | No | No |
Shortcuts / Canned Responses | Yes | Yes |
Tags / Segments | Yes | No |
Custom Fields | No | No |
Private Notes & Mentions | Yes | No |
Reminders | No | No |
API | Yes | No |
Visitor Blocking | No | No |
Forms | No | No |
Self-Service | ||
Knowledge Base | No | No |
Help Widget | No | No |
Chatbots | ||
Chatbot Builder | No | Yes |
Input Fields | No | No |
Branching | No | No |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | No | No |
Operator Assistant | No | No |
Campaigns | ||
Transactional Email | Yes | No |
Broadcast Email | No | No |
Workflows | Yes | No |
Pricing Page | Pricing | Pricing |
Gmelius is a collaborative platform that enhances team productivity and email management within Gmail and other email clients. It offers a range of features such as shared inboxes, email tracking, and email automation to streamline communication and collaboration among team members. With its shared inbox functionality, teams can manage emails collectively, assign tasks, and collaborate on responses, ensuring efficient customer support and email management.
Gmelius also provides email tracking and email templates, enabling businesses to monitor email engagement and create standardized responses. The platform's automation tools allow users to set up email sequences, reminders, and snooze emails, optimizing email workflows and boosting productivity. Gmelius is a valuable solution for businesses seeking to improve team collaboration, enhance email management, and deliver effective customer support within their preferred email client.
ProProfs is a comprehensive knowledge management and training platform that offers a wide range of tools to create and deliver online courses, quizzes, surveys, and knowledge bases. It enables businesses and educators to design interactive and engaging eLearning content with ease. ProProfs' course creation feature allows users to develop customized online courses, training modules, and assessments, making it a valuable tool for employee training and educational purposes. The platform's quiz maker lets users create interactive quizzes and exams to assess knowledge retention and performance.
With its knowledge base functionality, ProProfs allows businesses to build and maintain a centralized repository of information, FAQs, and articles, providing self-help resources for customers and employees. The platform also supports survey creation, helping businesses gather valuable feedback from customers and employees to improve products, services, and training programs. ProProfs is user-friendly and suitable for both small businesses and large enterprises seeking to enhance their training programs, improve customer support, and streamline knowledge sharing across their organizations.
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