

Gladly vs User.com
How do Gladly and User.com compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Gmelius to User.com so that you can choose which is best for your business.
See how Gmelius and User.com compare side-by-side across pricing and features.
Feature |
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---|---|---|
Pricing | ||
Highest Plan | $45.00 | - |
Seats Included | 1 | - |
Annual Price (based on 20 seats) | $8,640.00 | - |
Live Chat | ||
Visitor Details | No | Yes |
Triggers / Popups | No | Yes |
Web SDK | No | Yes |
Message Preview | No | Yes |
Live Translation | No | No |
Transcripts | No | Yes |
Customization | No | Yes |
Co Browsing | No | No |
Multi-site | No | No |
Remove Branding | No | Yes |
Multi-lingual | No | No |
Shared Inbox | ||
Cloud-Hosted | No | Yes |
Mobile Apps | No | Yes |
Desktop Apps | No | No |
Customer Ratings | No | No |
Routing rules | Yes | Yes |
Multi-channel (Facebook, Twitter, etc.) | No | No |
Shortcuts / Canned Responses | Yes | Yes |
Tags / Segments | Yes | Yes |
Custom Fields | No | Yes |
Private Notes & Mentions | Yes | No |
Reminders | No | No |
API | Yes | Yes |
Visitor Blocking | No | Yes |
Forms | No | No |
Self-Service | ||
Knowledge Base | No | Yes |
Help Widget | No | Yes |
Chatbots | ||
Chatbot Builder | No | Yes |
Input Fields | No | No |
Branching | No | Yes |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | No | No |
Operator Assistant | No | No |
Campaigns | ||
Transactional Email | Yes | No |
Broadcast Email | No | Yes |
Workflows | Yes | No |
Pricing Page | Pricing | Pricing |
Gmelius is a collaborative platform that enhances team productivity and email management within Gmail and other email clients. It offers a range of features such as shared inboxes, email tracking, and email automation to streamline communication and collaboration among team members. With its shared inbox functionality, teams can manage emails collectively, assign tasks, and collaborate on responses, ensuring efficient customer support and email management.
Gmelius also provides email tracking and email templates, enabling businesses to monitor email engagement and create standardized responses. The platform's automation tools allow users to set up email sequences, reminders, and snooze emails, optimizing email workflows and boosting productivity. Gmelius is a valuable solution for businesses seeking to improve team collaboration, enhance email management, and deliver effective customer support within their preferred email client.
User.com is an all-in-one marketing automation and customer engagement platform that empowers businesses to create personalized and automated marketing campaigns. The platform offers a suite of tools, including email marketing, live chat, CRM, automation workflows, and more, to engage with customers across multiple channels. User.com's automation capabilities enable businesses to nurture leads, onboard new customers, and deliver targeted content, ensuring a seamless and personalized customer journey.
With its powerful segmentation and targeting features, User.com allows businesses to tailor their marketing efforts to specific customer groups, improving customer engagement and conversion rates. The platform's analytics and reporting tools provide valuable insights into marketing performance, customer behavior, and lead generation, enabling data-driven decision-making to optimize marketing strategies. User.com is a versatile solution for businesses seeking to enhance customer engagement, automate marketing processes, and deliver exceptional customer experiences across various communication channels.
How do Gladly and User.com compare? Find out which is best for your business in our customer-service software comparison.
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