Sparkcentral by Hootsuite vs Acquire
How do Sparkcentral by Hootsuite and Acquire compare? Find out which is best for your business in our shared-inbox software comparison.
Looking for the software that is right for you? We've compared GoSquared to Acquire so that you can choose which is best for your business.
See how GoSquared and Acquire compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $129.00 | $2,045.00 |
| Seats Included | 10 | 1 |
| Annual Price (based on 20 seats) | - | $34,800.00 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | No | No |
| Message Preview | Yes | Yes |
| Live Translation | Yes | No |
| Transcripts | Yes | Yes |
| Customization | Yes | Yes |
| Co Browsing | No | Yes |
| Multi-site | Yes | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | No | Yes |
| Routing rules | No | Yes |
| Multi-channel (Facebook, Twitter, etc.) | No | Yes |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | Yes |
| Custom Fields | Yes | No |
| Private Notes & Mentions | Yes | Yes |
| Reminders | No | No |
| API | No | Yes |
| Visitor Blocking | Yes | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | Yes |
| Help Widget | No | Yes |
| Chatbots | ||
| Chatbot Builder | No | Yes |
| Input Fields | No | No |
| Branching | No | Yes |
| Keyword Triggers | No | Yes |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
GoSquared is a comprehensive analytics and customer engagement platform that provides businesses with real-time insights into website traffic and user behavior. With its user-friendly interface, businesses can track key metrics like website visits, pageviews, and user engagement, helping them understand how visitors interact with their website. GoSquared's live dashboard allows businesses to monitor website activity in real-time, enabling prompt decision-making and proactive customer engagement.
In addition to analytics, GoSquared offers customer engagement tools such as live chat and customer data integration. The live chat feature allows businesses to engage with website visitors in real-time, providing instant support and personalized assistance. The platform's customer data integration helps businesses understand user behavior and preferences, enabling them to deliver targeted content and enhance customer experiences. GoSquared is a valuable solution for businesses seeking to improve website performance, increase customer engagement, and make data-driven decisions to optimize their online presence.
Acquire is a customer engagement platform that offers live chat, chatbot, and co-browsing functionalities to enhance customer support and communication. With its live chat feature, businesses can provide real-time assistance to website visitors, answering their questions and resolving issues promptly. The platform's chatbot capabilities automate responses for common inquiries, improving efficiency and ensuring 24/7 support availability. Additionally, Acquire's co-browsing feature allows support agents to visually guide customers through complex processes on the website, enhancing the customer experience.
As a versatile solution, Acquire is suitable for businesses of all sizes, from startups to enterprise-level organizations. Its integration with various CRM and help desk tools ensures smooth data synchronization and improved workflow. Acquire's analytics and reporting tools provide valuable insights into customer interactions, agent performance, and chat history, enabling businesses to optimize their support strategies and deliver personalized customer experiences. Overall, Acquire empowers businesses to deliver exceptional customer service, improve customer engagement, and build stronger relationships with their clientele.
How do Sparkcentral by Hootsuite and Acquire compare? Find out which is best for your business in our shared-inbox software comparison.
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