Sparkcentral by Hootsuite vs Shopify Inbox
How do Sparkcentral by Hootsuite and Shopify Inbox compare? Find out which is best for your business in our shared-inbox software comparison.
Looking for the software that is right for you? We've compared GoSquared to Shopify Inbox so that you can choose which is best for your business.
See how GoSquared and Shopify Inbox compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $129.00 | - |
| Seats Included | 10 | - |
| Annual Price (based on 20 seats) | - | - |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | No |
| Web SDK | No | No |
| Message Preview | Yes | No |
| Live Translation | Yes | No |
| Transcripts | Yes | No |
| Customization | Yes | Yes |
| Co Browsing | No | No |
| Multi-site | Yes | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | No |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | No |
| Customer Ratings | No | No |
| Routing rules | No | No |
| Multi-channel (Facebook, Twitter, etc.) | No | No |
| Shortcuts / Canned Responses | Yes | No |
| Tags / Segments | Yes | No |
| Custom Fields | Yes | No |
| Private Notes & Mentions | Yes | No |
| Reminders | No | No |
| API | No | No |
| Visitor Blocking | Yes | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
GoSquared is a comprehensive analytics and customer engagement platform that provides businesses with real-time insights into website traffic and user behavior. With its user-friendly interface, businesses can track key metrics like website visits, pageviews, and user engagement, helping them understand how visitors interact with their website. GoSquared's live dashboard allows businesses to monitor website activity in real-time, enabling prompt decision-making and proactive customer engagement.
In addition to analytics, GoSquared offers customer engagement tools such as live chat and customer data integration. The live chat feature allows businesses to engage with website visitors in real-time, providing instant support and personalized assistance. The platform's customer data integration helps businesses understand user behavior and preferences, enabling them to deliver targeted content and enhance customer experiences. GoSquared is a valuable solution for businesses seeking to improve website performance, increase customer engagement, and make data-driven decisions to optimize their online presence.
Shopify Inbox is a messaging platform developed by Shopify to help merchants manage customer communication efficiently. It centralizes customer inquiries and messages from various channels, including Facebook Messenger, Instagram, and more, into one unified inbox. This simplifies the process of responding to customer queries and streamlines customer support for Shopify store owners.
Shopify Inbox allows merchants to respond to customer messages directly from the platform, ensuring timely and personalized communication. With its user-friendly interface and seamless integration with the Shopify platform, Shopify Inbox enables businesses to deliver exceptional customer service and build strong relationships with their customers. However, since developments might have occurred after my last update, I recommend checking Shopify's official website or documentation for the latest information on Shopify Inbox and its features.
How do Sparkcentral by Hootsuite and Shopify Inbox compare? Find out which is best for your business in our shared-inbox software comparison.
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