Tawk.to vs Smartsupp
How do Tawk.to and Smartsupp compare? Find out which is best for your business in our live-chat software comparison.
Looking for the software that is right for you? We've compared HelpCrunch to Tawk.to so that you can choose which is best for your business.
See how HelpCrunch and Tawk.to compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $620.00 | - |
| Seats Included | 999 | - |
| Annual Price (based on 20 seats) | $5,940.00 | - |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | Yes |
| Message Preview | Yes | Yes |
| Live Translation | Yes | Yes |
| Transcripts | Yes | Yes |
| Customization | Yes | Yes |
| Co Browsing | No | Yes |
| Multi-site | Yes | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | No |
| Customer Ratings | No | No |
| Routing rules | No | No |
| Multi-channel (Facebook, Twitter, etc.) | Yes | No |
| Shortcuts / Canned Responses | No | Yes |
| Tags / Segments | No | Yes |
| Custom Fields | No | No |
| Private Notes & Mentions | No | No |
| Reminders | No | No |
| API | Yes | No |
| Visitor Blocking | Yes | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | Yes | Yes |
| Help Widget | Yes | No |
| Chatbots | ||
| Chatbot Builder | Yes | No |
| Input Fields | No | No |
| Branching | Yes | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | Yes |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | Yes | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
HelpCrunch is a customer communication platform that offers businesses a combination of live chat, email marketing, and automation tools to engage with customers effectively. The platform's live chat feature enables real-time communication with website visitors, allowing businesses to provide instant support and assistance. HelpCrunch also includes an email marketing tool that allows businesses to send targeted email campaigns and automated messages to nurture leads and improve customer engagement.
With its automation capabilities, HelpCrunch helps businesses streamline customer communication by automating routine tasks, such as sending personalized follow-ups and messages based on user behavior. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and campaign effectiveness, empowering businesses to make data-driven decisions and continuously improve their customer support and marketing strategies. Overall, HelpCrunch is a comprehensive solution for businesses seeking to enhance customer communication, build strong customer relationships, and boost customer satisfaction.
Tawk.to is a versatile live chat software that empowers businesses to engage with their website visitors in real-time. With its user-friendly interface and customizable chat widget, Tawk.to allows companies to provide instant support and personalized assistance. The platform's chatbot capabilities and agent monitoring features further enhance efficiency and customer experience. Moreover, its ticketing system helps manage and track customer inquiries beyond live chat. Tawk.to caters to businesses of all sizes, offering a free basic plan along with premium features to suit various needs, making it a popular choice for enhancing customer support and communication.
In summary, Tawk.to is a powerful live chat solution that enables businesses to connect with their audience, deliver swift assistance, and build strong customer relationships. With its comprehensive set of features and flexible plans, Tawk.to proves to be a valuable asset for organizations seeking to improve their online engagement and support services.
How do Tawk.to and Smartsupp compare? Find out which is best for your business in our live-chat software comparison.
How do Tawk.to and HelpWise compare? Find out which is best for your business in our live-chat software comparison.
How do Tawk.to and LiveHelpNow compare? Find out which is best for your business in our live-chat software comparison.
Start your 14 day trial. No credit card required.
