LiveChatInc vs Proprofs
How do LiveChatInc and Proprofs compare? Find out which is best for your business in our shared-inbox software comparison.
Looking for the software that is right for you? We've compared Hiver to Proprofs so that you can choose which is best for your business.
See how Hiver and Proprofs compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $69.00 | $19.99 |
| Seats Included | 1 | 1 |
| Annual Price (based on 20 seats) | $14,160.00 | $4,797.60 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | No | No |
| Web SDK | No | Yes |
| Message Preview | No | Yes |
| Live Translation | No | No |
| Transcripts | No | Yes |
| Customization | Yes | Yes |
| Co Browsing | No | No |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | Yes | Yes |
| Routing rules | Yes | No |
| Multi-channel (Facebook, Twitter, etc.) | Yes | No |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | No |
| Custom Fields | Yes | No |
| Private Notes & Mentions | Yes | No |
| Reminders | No | No |
| API | No | No |
| Visitor Blocking | No | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | Yes | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | Yes |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | Yes | No |
| Broadcast Email | Yes | No |
| Workflows | Yes | No |
| Pricing Page | Pricing | Pricing |
HiverHQ is a collaborative email platform designed to streamline team communication and email management. It integrates seamlessly with Gmail, turning shared email accounts into a shared inbox. With its intuitive interface and features like email assignment, notes, and tags, HiverHQ allows teams to collaborate effectively on emails, improving response times and ensuring that no email is left unattended.
The platform's automation capabilities help businesses automate email workflows, set up email templates, and schedule emails, increasing productivity and efficiency in handling customer inquiries. HiverHQ's reporting and analytics tools provide valuable insights into team performance, email response times, and customer interactions, enabling businesses to make data-driven decisions to optimize their email management and customer support processes. Overall, HiverHQ is a valuable solution for businesses seeking to enhance team collaboration, improve email management, and deliver exceptional customer support through their shared inbox.
ProProfs is a comprehensive knowledge management and training platform that offers a wide range of tools to create and deliver online courses, quizzes, surveys, and knowledge bases. It enables businesses and educators to design interactive and engaging eLearning content with ease. ProProfs' course creation feature allows users to develop customized online courses, training modules, and assessments, making it a valuable tool for employee training and educational purposes. The platform's quiz maker lets users create interactive quizzes and exams to assess knowledge retention and performance.
With its knowledge base functionality, ProProfs allows businesses to build and maintain a centralized repository of information, FAQs, and articles, providing self-help resources for customers and employees. The platform also supports survey creation, helping businesses gather valuable feedback from customers and employees to improve products, services, and training programs. ProProfs is user-friendly and suitable for both small businesses and large enterprises seeking to enhance their training programs, improve customer support, and streamline knowledge sharing across their organizations.
How do LiveChatInc and Proprofs compare? Find out which is best for your business in our shared-inbox software comparison.
How do Gmelius and Proprofs compare? Find out which is best for your business in our shared-inbox software comparison.
How do Gladly and Proprofs compare? Find out which is best for your business in our customer-service software comparison.
Start your 14 day trial. No credit card required.
