

LiveChatInc vs User.com
How do LiveChatInc and User.com compare? Find out which is best for your business in our shared-inbox software comparison.
Looking for the software that is right for you? We've compared Hiver to User.com so that you can choose which is best for your business.
See how Hiver and User.com compare side-by-side across pricing and features.
Feature |
![]() |
![]() |
---|---|---|
Pricing | ||
Highest Plan | $69.00 | - |
Seats Included | 1 | - |
Annual Price (based on 20 seats) | $14,160.00 | - |
Live Chat | ||
Visitor Details | Yes | Yes |
Triggers / Popups | No | Yes |
Web SDK | No | Yes |
Message Preview | No | Yes |
Live Translation | No | No |
Transcripts | No | Yes |
Customization | Yes | Yes |
Co Browsing | No | No |
Multi-site | No | No |
Remove Branding | Yes | Yes |
Multi-lingual | Yes | No |
Shared Inbox | ||
Cloud-Hosted | Yes | Yes |
Mobile Apps | Yes | Yes |
Desktop Apps | No | No |
Customer Ratings | Yes | No |
Routing rules | Yes | Yes |
Multi-channel (Facebook, Twitter, etc.) | Yes | No |
Shortcuts / Canned Responses | Yes | Yes |
Tags / Segments | Yes | Yes |
Custom Fields | Yes | Yes |
Private Notes & Mentions | Yes | No |
Reminders | No | No |
API | No | Yes |
Visitor Blocking | No | Yes |
Forms | No | No |
Self-Service | ||
Knowledge Base | Yes | Yes |
Help Widget | No | Yes |
Chatbots | ||
Chatbot Builder | No | Yes |
Input Fields | No | No |
Branching | No | Yes |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | No | No |
Operator Assistant | No | No |
Campaigns | ||
Transactional Email | Yes | No |
Broadcast Email | Yes | Yes |
Workflows | Yes | No |
Pricing Page | Pricing | Pricing |
HiverHQ is a collaborative email platform designed to streamline team communication and email management. It integrates seamlessly with Gmail, turning shared email accounts into a shared inbox. With its intuitive interface and features like email assignment, notes, and tags, HiverHQ allows teams to collaborate effectively on emails, improving response times and ensuring that no email is left unattended.
The platform's automation capabilities help businesses automate email workflows, set up email templates, and schedule emails, increasing productivity and efficiency in handling customer inquiries. HiverHQ's reporting and analytics tools provide valuable insights into team performance, email response times, and customer interactions, enabling businesses to make data-driven decisions to optimize their email management and customer support processes. Overall, HiverHQ is a valuable solution for businesses seeking to enhance team collaboration, improve email management, and deliver exceptional customer support through their shared inbox.
User.com is an all-in-one marketing automation and customer engagement platform that empowers businesses to create personalized and automated marketing campaigns. The platform offers a suite of tools, including email marketing, live chat, CRM, automation workflows, and more, to engage with customers across multiple channels. User.com's automation capabilities enable businesses to nurture leads, onboard new customers, and deliver targeted content, ensuring a seamless and personalized customer journey.
With its powerful segmentation and targeting features, User.com allows businesses to tailor their marketing efforts to specific customer groups, improving customer engagement and conversion rates. The platform's analytics and reporting tools provide valuable insights into marketing performance, customer behavior, and lead generation, enabling data-driven decision-making to optimize marketing strategies. User.com is a versatile solution for businesses seeking to enhance customer engagement, automate marketing processes, and deliver exceptional customer experiences across various communication channels.
How do LiveChatInc and User.com compare? Find out which is best for your business in our shared-inbox software comparison.
How do Gmelius and User.com compare? Find out which is best for your business in our shared-inbox software comparison.
How do Gladly and User.com compare? Find out which is best for your business in our customer-service software comparison.
Start your 14 day trial. No credit card required.