Compare Hiver vs User.com

Looking for the software that is right for you? We've compared Hiver to User.com so that you can choose which is best for your business.

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Comparing Hiver and User.com

See how Hiver and User.com compare side-by-side across pricing and features.

Feature
Hiver Logo
Hiver
User.com Logo
User.com
Pricing
Highest Plan $69.00 -
Seats Included 1 -
Annual Price (based on 20 seats) $14,160.00 -
Live Chat
Visitor Details Yes Yes
Triggers / Popups No Yes
Web SDK No Yes
Message Preview No Yes
Live Translation No No
Transcripts No Yes
Customization Yes Yes
Co Browsing No No
Multi-site No No
Remove Branding Yes Yes
Multi-lingual Yes No
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps No No
Customer Ratings Yes No
Routing rules Yes Yes
Multi-channel (Facebook, Twitter, etc.) Yes No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes Yes
Custom Fields Yes Yes
Private Notes & Mentions Yes No
Reminders No No
API No Yes
Visitor Blocking No Yes
Forms No No
Self-Service
Knowledge Base Yes Yes
Help Widget No Yes
Chatbots
Chatbot Builder No Yes
Input Fields No No
Branching No Yes
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI No No
Generated Responses No No
Operator Assistant No No
Campaigns
Transactional Email Yes No
Broadcast Email Yes Yes
Workflows Yes No
Pricing Page Pricing Pricing

What is Hiver?

HiverHQ is a collaborative email platform designed to streamline team communication and email management. It integrates seamlessly with Gmail, turning shared email accounts into a shared inbox. With its intuitive interface and features like email assignment, notes, and tags, HiverHQ allows teams to collaborate effectively on emails, improving response times and ensuring that no email is left unattended.

The platform's automation capabilities help businesses automate email workflows, set up email templates, and schedule emails, increasing productivity and efficiency in handling customer inquiries. HiverHQ's reporting and analytics tools provide valuable insights into team performance, email response times, and customer interactions, enabling businesses to make data-driven decisions to optimize their email management and customer support processes. Overall, HiverHQ is a valuable solution for businesses seeking to enhance team collaboration, improve email management, and deliver exceptional customer support through their shared inbox.

What is User.com?

User.com is an all-in-one marketing automation and customer engagement platform that empowers businesses to create personalized and automated marketing campaigns. The platform offers a suite of tools, including email marketing, live chat, CRM, automation workflows, and more, to engage with customers across multiple channels. User.com's automation capabilities enable businesses to nurture leads, onboard new customers, and deliver targeted content, ensuring a seamless and personalized customer journey.

With its powerful segmentation and targeting features, User.com allows businesses to tailor their marketing efforts to specific customer groups, improving customer engagement and conversion rates. The platform's analytics and reporting tools provide valuable insights into marketing performance, customer behavior, and lead generation, enabling data-driven decision-making to optimize marketing strategies. User.com is a versatile solution for businesses seeking to enhance customer engagement, automate marketing processes, and deliver exceptional customer experiences across various communication channels.

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