Compare Intercom vs Gmelius

Looking for the software that is right for you? We've compared Intercom to Gmelius so that you can choose which is best for your business.

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Comparing Intercom and Gmelius

See how Intercom and Gmelius compare side-by-side across pricing and features.

Feature
Intercom Logo
Intercom
Gmelius Logo
Gmelius
Pricing
Highest Plan - $45.00
Seats Included - 1
Annual Price (based on 20 seats) - $8,640.00
Live Chat
Visitor Details Yes No
Triggers / Popups Yes No
Web SDK Yes No
Message Preview Yes No
Live Translation No No
Transcripts Yes No
Customization Yes No
Co Browsing No No
Multi-site No No
Remove Branding Yes No
Multi-lingual Yes No
Shared Inbox
Cloud-Hosted Yes No
Mobile Apps Yes No
Desktop Apps No No
Customer Ratings Yes No
Routing rules Yes Yes
Multi-channel (Facebook, Twitter, etc.) No No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes Yes
Custom Fields Yes No
Private Notes & Mentions Yes Yes
Reminders Yes No
API Yes Yes
Visitor Blocking Yes No
Forms No No
Self-Service
Knowledge Base Yes No
Help Widget Yes No
Chatbots
Chatbot Builder Yes No
Input Fields Yes No
Branching Yes No
Keyword Triggers Yes No
Semantic Intent Yes No
AI
Conversational AI Yes No
Generated Responses Yes No
Operator Assistant Yes No
Campaigns
Transactional Email Yes Yes
Broadcast Email Yes No
Workflows Yes Yes
Pricing Page Pricing Pricing

What is Intercom?

Intercom is a customer messaging platform designed to improve communication between businesses and their customers. It offers real-time live chat and automated messages, allowing businesses to engage with customers promptly and personally. With features like targeted messaging, in-app communication, and automation, Intercom helps businesses streamline customer support, sales, and marketing efforts. It is commonly used by companies of all sizes to enhance customer engagement and build strong relationships.

In summary, Intercom is a powerful tool that simplifies customer communication, fosters personalized interactions, and empowers businesses to deliver exceptional customer experiences.

What is Gmelius?

Gmelius is a collaborative platform that enhances team productivity and email management within Gmail and other email clients. It offers a range of features such as shared inboxes, email tracking, and email automation to streamline communication and collaboration among team members. With its shared inbox functionality, teams can manage emails collectively, assign tasks, and collaborate on responses, ensuring efficient customer support and email management.

Gmelius also provides email tracking and email templates, enabling businesses to monitor email engagement and create standardized responses. The platform's automation tools allow users to set up email sequences, reminders, and snooze emails, optimizing email workflows and boosting productivity. Gmelius is a valuable solution for businesses seeking to improve team collaboration, enhance email management, and deliver effective customer support within their preferred email client.

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