Compare Intercom vs User.com

Looking for the software that is right for you? We've compared Intercom to User.com so that you can choose which is best for your business.

See more comparisons

Comparing Intercom and User.com

See how Intercom and User.com compare side-by-side across pricing and features.

Feature
Intercom Logo
Intercom
User.com Logo
User.com
Pricing
Highest Plan - -
Seats Included - -
Annual Price (based on 20 seats) - -
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes Yes
Web SDK Yes Yes
Message Preview Yes Yes
Live Translation No No
Transcripts Yes Yes
Customization Yes Yes
Co Browsing No No
Multi-site No No
Remove Branding Yes Yes
Multi-lingual Yes No
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps No No
Customer Ratings Yes No
Routing rules Yes Yes
Multi-channel (Facebook, Twitter, etc.) No No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes Yes
Custom Fields Yes Yes
Private Notes & Mentions Yes No
Reminders Yes No
API Yes Yes
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base Yes Yes
Help Widget Yes Yes
Chatbots
Chatbot Builder Yes Yes
Input Fields Yes No
Branching Yes Yes
Keyword Triggers Yes No
Semantic Intent Yes No
AI
Conversational AI Yes No
Generated Responses Yes No
Operator Assistant Yes No
Campaigns
Transactional Email Yes No
Broadcast Email Yes Yes
Workflows Yes No
Pricing Page Pricing Pricing

What is Intercom?

Intercom is a customer messaging platform designed to improve communication between businesses and their customers. It offers real-time live chat and automated messages, allowing businesses to engage with customers promptly and personally. With features like targeted messaging, in-app communication, and automation, Intercom helps businesses streamline customer support, sales, and marketing efforts. It is commonly used by companies of all sizes to enhance customer engagement and build strong relationships.

In summary, Intercom is a powerful tool that simplifies customer communication, fosters personalized interactions, and empowers businesses to deliver exceptional customer experiences.

What is User.com?

User.com is an all-in-one marketing automation and customer engagement platform that empowers businesses to create personalized and automated marketing campaigns. The platform offers a suite of tools, including email marketing, live chat, CRM, automation workflows, and more, to engage with customers across multiple channels. User.com's automation capabilities enable businesses to nurture leads, onboard new customers, and deliver targeted content, ensuring a seamless and personalized customer journey.

With its powerful segmentation and targeting features, User.com allows businesses to tailor their marketing efforts to specific customer groups, improving customer engagement and conversion rates. The platform's analytics and reporting tools provide valuable insights into marketing performance, customer behavior, and lead generation, enabling data-driven decision-making to optimize marketing strategies. User.com is a versatile solution for businesses seeking to enhance customer engagement, automate marketing processes, and deliver exceptional customer experiences across various communication channels.

View more comparisons

Ready to improve your customer support?

Start your 14 day trial. No credit card required.

App screenshot