Compare LiveChatInc vs Chatra

Looking for the software that is right for you? We've compared LiveChatInc to Chatra so that you can choose which is best for your business.

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Comparing LiveChatInc and Chatra

See how LiveChatInc and Chatra compare side-by-side across pricing and features.

Feature
LiveChatInc Logo
LiveChatInc
Chatra Logo
Chatra
Pricing
Highest Plan $69.00 $29.00
Seats Included 1 1
Annual Price (based on 20 seats) $14,160.00 $5,520.00
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes Yes
Web SDK Yes Yes
Message Preview Yes Yes
Live Translation No No
Transcripts Yes Yes
Customization Yes Yes
Co Browsing Yes No
Multi-site No No
Remove Branding Yes No
Multi-lingual Yes No
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps No Yes
Customer Ratings Yes Yes
Routing rules Yes Yes
Multi-channel (Facebook, Twitter, etc.) Yes No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes No
Custom Fields Yes No
Private Notes & Mentions Yes Yes
Reminders No No
API Yes Yes
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base Yes No
Help Widget No No
Chatbots
Chatbot Builder Yes Yes
Input Fields Yes No
Branching Yes No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI Yes No
Generated Responses Yes No
Operator Assistant Yes No
Campaigns
Transactional Email No No
Broadcast Email No No
Workflows No No
Pricing Page Pricing Pricing

What is LiveChatInc?

LiveChatInc is a popular live chat software designed to facilitate real-time communication between businesses and their website visitors. With its customizable chat widget, LiveChatInc enables companies to provide instant support and assistance, helping to boost customer satisfaction and conversion rates. The platform offers features such as chat transcripts, agent ratings, and chat tags to streamline support processes and enhance customer experience. Moreover, its integrations with various CRM and help desk tools ensure seamless data synchronization and collaboration across teams.

LiveChatInc also offers AI-powered chatbots that can handle routine inquiries and provide automated responses, freeing up support agents to focus on more complex customer issues. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and chat volume, empowering businesses to make data-driven decisions and continuously improve their support strategies. LiveChatInc caters to businesses of all sizes, from startups to large enterprises, and remains a popular choice for those seeking to provide personalized, efficient, and proactive customer support.

What is Chatra?

Chatra is a live chat and customer communication platform that allows businesses to engage with website visitors in real-time and provide instant support. With its customizable chat widget, businesses can initiate conversations with website visitors, answer their questions, and offer personalized assistance. Chatra offers features like chatbot integration and canned responses to automate routine inquiries, ensuring efficient customer interactions.

The platform's real-time monitoring and analytics provide valuable insights into website visitor behavior and browsing patterns, enabling businesses to identify potential leads and optimize customer engagement. Chatra also supports multi-agent chats and team collaboration, allowing businesses to provide seamless and efficient customer support. Overall, Chatra is a user-friendly and effective solution for businesses seeking to enhance customer communication, improve website conversions, and deliver excellent customer service through live chat.

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