Gmelius vs Lucky Orange
How do Gmelius and Lucky Orange compare? Find out which is best for your business in our shared-inbox software comparison.
Looking for the software that is right for you? We've compared LiveChatInc to Lucky Orange so that you can choose which is best for your business.
See how LiveChatInc and Lucky Orange compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $69.00 | $749.00 |
| Seats Included | 1 | - |
| Annual Price (based on 20 seats) | $14,160.00 | $7,200.00 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | Yes |
| Message Preview | Yes | No |
| Live Translation | No | No |
| Transcripts | Yes | Yes |
| Customization | Yes | Yes |
| Co Browsing | Yes | No |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | No |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | No |
| Desktop Apps | No | No |
| Customer Ratings | Yes | Yes |
| Routing rules | Yes | No |
| Multi-channel (Facebook, Twitter, etc.) | Yes | No |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | No |
| Custom Fields | Yes | No |
| Private Notes & Mentions | Yes | No |
| Reminders | No | No |
| API | Yes | No |
| Visitor Blocking | Yes | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | Yes | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | Yes | No |
| Input Fields | Yes | No |
| Branching | Yes | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | Yes | No |
| Generated Responses | Yes | No |
| Operator Assistant | Yes | No |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
LiveChatInc is a popular live chat software designed to facilitate real-time communication between businesses and their website visitors. With its customizable chat widget, LiveChatInc enables companies to provide instant support and assistance, helping to boost customer satisfaction and conversion rates. The platform offers features such as chat transcripts, agent ratings, and chat tags to streamline support processes and enhance customer experience. Moreover, its integrations with various CRM and help desk tools ensure seamless data synchronization and collaboration across teams.
LiveChatInc also offers AI-powered chatbots that can handle routine inquiries and provide automated responses, freeing up support agents to focus on more complex customer issues. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and chat volume, empowering businesses to make data-driven decisions and continuously improve their support strategies. LiveChatInc caters to businesses of all sizes, from startups to large enterprises, and remains a popular choice for those seeking to provide personalized, efficient, and proactive customer support.
Lucky Orange is a powerful website optimization and customer behavior analytics tool that helps businesses understand how visitors interact with their website. It provides heatmaps, session recordings, and real-time analytics to track user behavior and identify areas for improvement. With its heatmaps, businesses can visualize where users click, move their mouse, and scroll on the website, enabling them to optimize their website layout and design for better user engagement.
The platform's session recordings allow businesses to watch individual user sessions in real-time, gaining valuable insights into user behavior, pain points, and opportunities for enhancement. Additionally, Lucky Orange offers features like live chat and form analytics, enabling businesses to communicate with website visitors in real-time and optimize their online forms for better conversion rates. Overall, Lucky Orange is a valuable tool for businesses seeking to understand customer behavior, optimize their website, and deliver a better user experience.
How do Gmelius and Lucky Orange compare? Find out which is best for your business in our shared-inbox software comparison.
How do Gladly and Lucky Orange compare? Find out which is best for your business in our customer-service software comparison.
How do ZoomInfo and Lucky Orange compare? Find out which is best for your business in our live-chat software comparison.
Start your 14 day trial. No credit card required.
