Compare LiveChatInc vs Pure Chat

Looking for the software that is right for you? We've compared LiveChatInc to Pure Chat so that you can choose which is best for your business.

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Comparing LiveChatInc and Pure Chat

See how LiveChatInc and Pure Chat compare side-by-side across pricing and features.

Feature
LiveChatInc Logo
LiveChatInc
Pure Chat Logo
Pure Chat
Pricing
Highest Plan $69.00 $99.00
Seats Included 1 10
Annual Price (based on 20 seats) $14,160.00 $1,908.00
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes No
Web SDK Yes No
Message Preview Yes No
Live Translation No No
Transcripts Yes Yes
Customization Yes Yes
Co Browsing Yes No
Multi-site No No
Remove Branding Yes Yes
Multi-lingual Yes Yes
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps No No
Customer Ratings Yes No
Routing rules Yes No
Multi-channel (Facebook, Twitter, etc.) Yes No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes Yes
Custom Fields Yes No
Private Notes & Mentions Yes No
Reminders No No
API Yes No
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base Yes No
Help Widget No No
Chatbots
Chatbot Builder Yes No
Input Fields Yes No
Branching Yes No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI Yes No
Generated Responses Yes No
Operator Assistant Yes No
Campaigns
Transactional Email No No
Broadcast Email No No
Workflows No No
Pricing Page Pricing Pricing

What is LiveChatInc?

LiveChatInc is a popular live chat software designed to facilitate real-time communication between businesses and their website visitors. With its customizable chat widget, LiveChatInc enables companies to provide instant support and assistance, helping to boost customer satisfaction and conversion rates. The platform offers features such as chat transcripts, agent ratings, and chat tags to streamline support processes and enhance customer experience. Moreover, its integrations with various CRM and help desk tools ensure seamless data synchronization and collaboration across teams.

LiveChatInc also offers AI-powered chatbots that can handle routine inquiries and provide automated responses, freeing up support agents to focus on more complex customer issues. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and chat volume, empowering businesses to make data-driven decisions and continuously improve their support strategies. LiveChatInc caters to businesses of all sizes, from startups to large enterprises, and remains a popular choice for those seeking to provide personalized, efficient, and proactive customer support.

What is Pure Chat?

Pure Chat is a live chat software designed to facilitate real-time communication between businesses and website visitors. With its customizable chat widget, businesses can engage with website visitors, answer their questions, and provide instant support. Pure Chat also offers features like automated chat greetings and canned responses, streamlining customer interactions and improving response times.

The platform's real-time visitor monitoring and analytics tools provide valuable insights into website visitor behavior, allowing businesses to identify potential leads and understand user engagement. Pure Chat is a user-friendly and cost-effective solution, making it suitable for businesses of all sizes seeking to enhance customer communication, boost website conversions, and deliver exceptional customer support through live chat.

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