Gmelius vs ReAmaze
How do Gmelius and ReAmaze compare? Find out which is best for your business in our shared-inbox software comparison.
Looking for the software that is right for you? We've compared LiveChatInc to ReAmaze so that you can choose which is best for your business.
See how LiveChatInc and ReAmaze compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $69.00 | $69.00 |
| Seats Included | 1 | 1 |
| Annual Price (based on 20 seats) | $14,160.00 | $15,732.00 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | Yes |
| Message Preview | Yes | No |
| Live Translation | No | No |
| Transcripts | Yes | No |
| Customization | Yes | Yes |
| Co Browsing | Yes | Yes |
| Multi-site | No | Yes |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | No |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | No |
| Customer Ratings | Yes | Yes |
| Routing rules | Yes | Yes |
| Multi-channel (Facebook, Twitter, etc.) | Yes | No |
| Shortcuts / Canned Responses | Yes | No |
| Tags / Segments | Yes | Yes |
| Custom Fields | Yes | Yes |
| Private Notes & Mentions | Yes | Yes |
| Reminders | No | No |
| API | Yes | Yes |
| Visitor Blocking | Yes | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | Yes | Yes |
| Help Widget | No | Yes |
| Chatbots | ||
| Chatbot Builder | Yes | Yes |
| Input Fields | Yes | No |
| Branching | Yes | Yes |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | Yes | No |
| Generated Responses | Yes | No |
| Operator Assistant | Yes | Yes |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
LiveChatInc is a popular live chat software designed to facilitate real-time communication between businesses and their website visitors. With its customizable chat widget, LiveChatInc enables companies to provide instant support and assistance, helping to boost customer satisfaction and conversion rates. The platform offers features such as chat transcripts, agent ratings, and chat tags to streamline support processes and enhance customer experience. Moreover, its integrations with various CRM and help desk tools ensure seamless data synchronization and collaboration across teams.
LiveChatInc also offers AI-powered chatbots that can handle routine inquiries and provide automated responses, freeing up support agents to focus on more complex customer issues. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and chat volume, empowering businesses to make data-driven decisions and continuously improve their support strategies. LiveChatInc caters to businesses of all sizes, from startups to large enterprises, and remains a popular choice for those seeking to provide personalized, efficient, and proactive customer support.
ReAmaze is a multi-channel customer support platform that allows businesses to manage and streamline customer interactions from various channels, including email, chat, social media, SMS, and more, in one centralized platform. Its unified inbox ensures that support teams can efficiently respond to customer inquiries and provide consistent support across all channels. ReAmaze offers features like automated workflows, canned responses, and tags to optimize customer support processes and improve response times.
With its real-time chat functionality, ReAmaze enables businesses to provide instant assistance to website visitors, increasing customer engagement and satisfaction. The platform's reporting and analytics tools provide valuable insights into team performance, customer interactions, and customer sentiment, empowering businesses to make data-driven decisions and continuously improve their customer support efforts. ReAmaze caters to businesses of all sizes, providing a comprehensive solution to enhance customer communication and deliver exceptional customer experiences.
How do Gmelius and ReAmaze compare? Find out which is best for your business in our shared-inbox software comparison.
How do Gladly and ReAmaze compare? Find out which is best for your business in our customer-service software comparison.
How do ZoomInfo and ReAmaze compare? Find out which is best for your business in our live-chat software comparison.
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