ReAmaze vs JivoChat
How do ReAmaze and JivoChat compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared LiveHelpNow to JivoChat so that you can choose which is best for your business.
See how LiveHelpNow and JivoChat compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $72.00 | $59.00 |
| Seats Included | 1 | 1 |
| Annual Price (based on 20 seats) | $2,624.40 | $9,288.00 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | Yes |
| Message Preview | Yes | Yes |
| Live Translation | No | Yes |
| Transcripts | Yes | Yes |
| Customization | Yes | Yes |
| Co Browsing | No | No |
| Multi-site | Yes | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | Yes | No |
| Routing rules | Yes | Yes |
| Multi-channel (Facebook, Twitter, etc.) | Yes | Yes |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | No |
| Custom Fields | No | No |
| Private Notes & Mentions | No | No |
| Reminders | Yes | No |
| API | Yes | Yes |
| Visitor Blocking | Yes | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | Yes | No |
| Help Widget | Yes | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
LiveHelpNow is a live chat and customer support software that enables businesses to provide real-time assistance to website visitors and customers. With its customizable chat widget, LiveHelpNow allows businesses to engage with their website visitors, answer their questions, and resolve issues promptly. The platform also offers features like co-browsing, enabling support agents to view and interact with customers' screens, facilitating more effective problem-solving and support. Additionally, LiveHelpNow includes a knowledge base feature that businesses can use to create self-service resources for customers, reducing the need for direct support interactions.
LiveHelpNow's ticketing system helps organize and prioritize customer inquiries, ensuring that every request is addressed promptly. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and chat history, allowing businesses to optimize their support processes and deliver personalized customer experiences. With its focus on real-time communication and customer engagement, LiveHelpNow is a valuable solution for businesses seeking to enhance their customer support and build lasting relationships with their clientele.
JivoChat is a multi-channel customer communication platform that offers live chat, voice calls, and email functionalities to help businesses engage with website visitors and customers in real-time. With its customizable chat widget, businesses can provide instant support and assistance, increasing customer satisfaction and conversion rates. JivoChat also includes features like chatbots and canned responses to automate routine inquiries and streamline customer interactions.
The platform's real-time visitor monitoring and analytics provide valuable insights into website visitor behavior, allowing businesses to identify potential leads and understand user engagement. JivoChat also offers integration with popular third-party tools like CRM and help desk software, ensuring seamless workflow integration and enhancing team productivity. Overall, JivoChat is a comprehensive solution for businesses seeking to enhance customer communication, improve website conversions, and deliver exceptional customer support through live chat and other communication channels.
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