Trengo vs Formilla Live Chat
How do Trengo and Formilla Live Chat compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Lucky Orange to Formilla Live Chat so that you can choose which is best for your business.
See how Lucky Orange and Formilla Live Chat compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $749.00 | $74.99 |
| Seats Included | - | 2 |
| Annual Price (based on 20 seats) | $7,200.00 | $719.88 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | No |
| Message Preview | No | No |
| Live Translation | No | No |
| Transcripts | Yes | Yes |
| Customization | Yes | Yes |
| Co Browsing | No | No |
| Multi-site | No | Yes |
| Remove Branding | Yes | Yes |
| Multi-lingual | No | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | Yes | Yes |
| Routing rules | No | Yes |
| Multi-channel (Facebook, Twitter, etc.) | No | No |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | No | Yes |
| Custom Fields | No | Yes |
| Private Notes & Mentions | No | No |
| Reminders | No | No |
| API | No | No |
| Visitor Blocking | No | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | Yes |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
Lucky Orange is a powerful website optimization and customer behavior analytics tool that helps businesses understand how visitors interact with their website. It provides heatmaps, session recordings, and real-time analytics to track user behavior and identify areas for improvement. With its heatmaps, businesses can visualize where users click, move their mouse, and scroll on the website, enabling them to optimize their website layout and design for better user engagement.
The platform's session recordings allow businesses to watch individual user sessions in real-time, gaining valuable insights into user behavior, pain points, and opportunities for enhancement. Additionally, Lucky Orange offers features like live chat and form analytics, enabling businesses to communicate with website visitors in real-time and optimize their online forms for better conversion rates. Overall, Lucky Orange is a valuable tool for businesses seeking to understand customer behavior, optimize their website, and deliver a better user experience.
Formilla Live Chat is a live chat software designed to help businesses engage with website visitors in real-time and provide instant support. With its customizable chat widget, businesses can proactively initiate conversations with website visitors, answer their questions, and offer personalized assistance. Formilla Live Chat supports chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.
The platform's real-time visitor monitoring and analytics provide valuable insights into website visitor behavior, enabling businesses to identify potential leads and understand user engagement. Formilla Live Chat also offers features like offline messaging and email capture, ensuring businesses can capture leads and engage with customers even when agents are not available. With its user-friendly interface and powerful features, Formilla Live Chat is a valuable solution for businesses seeking to enhance customer communication, improve website conversions, and deliver exceptional customer support.
How do Trengo and Formilla Live Chat compare? Find out which is best for your business in our customer-service software comparison.
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