HelpCrunch vs Chatlio
How do HelpCrunch and Chatlio compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Pure Chat to Chatlio so that you can choose which is best for your business.
See how Pure Chat and Chatlio compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $99.00 | $199.00 |
| Seats Included | 10 | - |
| Annual Price (based on 20 seats) | $1,908.00 | $2,388.00 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | No | Yes |
| Web SDK | No | Yes |
| Message Preview | No | No |
| Live Translation | No | No |
| Transcripts | Yes | No |
| Customization | Yes | Yes |
| Co Browsing | No | Yes |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | Yes | No |
| Shared Inbox | ||
| Cloud-Hosted | Yes | No |
| Mobile Apps | Yes | No |
| Desktop Apps | No | No |
| Customer Ratings | No | No |
| Routing rules | No | No |
| Multi-channel (Facebook, Twitter, etc.) | No | No |
| Shortcuts / Canned Responses | Yes | No |
| Tags / Segments | Yes | No |
| Custom Fields | No | No |
| Private Notes & Mentions | No | No |
| Reminders | No | No |
| API | No | No |
| Visitor Blocking | Yes | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | Yes |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | Yes |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
Pure Chat is a live chat software designed to facilitate real-time communication between businesses and website visitors. With its customizable chat widget, businesses can engage with website visitors, answer their questions, and provide instant support. Pure Chat also offers features like automated chat greetings and canned responses, streamlining customer interactions and improving response times.
The platform's real-time visitor monitoring and analytics tools provide valuable insights into website visitor behavior, allowing businesses to identify potential leads and understand user engagement. Pure Chat is a user-friendly and cost-effective solution, making it suitable for businesses of all sizes seeking to enhance customer communication, boost website conversions, and deliver exceptional customer support through live chat.
Chatlio is a live chat software designed specifically for Slack users, allowing businesses to engage with website visitors and customers in real-time directly from their Slack workspace. With its seamless integration, Chatlio enables support teams to handle customer inquiries and provide instant assistance without leaving the Slack platform. The chat widget is customizable, allowing businesses to match the look and feel of their website and enhance their branding.
Chatlio also offers features like chatbot integration, file sharing, and real-time visitor monitoring, providing valuable tools to streamline customer interactions and improve response times. With its user-friendly interface and native integration with Slack, Chatlio is a valuable solution for businesses seeking to centralize customer communication, enhance team collaboration, and deliver efficient customer support directly from their preferred workspace.
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