

HelpCrunch vs GoSquared
How do HelpCrunch and GoSquared compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Pure Chat to GoSquared so that you can choose which is best for your business.
See how Pure Chat and GoSquared compare side-by-side across pricing and features.
Feature |
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---|---|---|
Pricing | ||
Highest Plan | $99.00 | $129.00 |
Seats Included | 10 | 10 |
Annual Price (based on 20 seats) | $1,908.00 | - |
Live Chat | ||
Visitor Details | Yes | Yes |
Triggers / Popups | No | Yes |
Web SDK | No | No |
Message Preview | No | Yes |
Live Translation | No | Yes |
Transcripts | Yes | Yes |
Customization | Yes | Yes |
Co Browsing | No | No |
Multi-site | No | Yes |
Remove Branding | Yes | Yes |
Multi-lingual | Yes | Yes |
Shared Inbox | ||
Cloud-Hosted | Yes | Yes |
Mobile Apps | Yes | Yes |
Desktop Apps | No | No |
Customer Ratings | No | No |
Routing rules | No | No |
Multi-channel (Facebook, Twitter, etc.) | No | No |
Shortcuts / Canned Responses | Yes | Yes |
Tags / Segments | Yes | Yes |
Custom Fields | No | Yes |
Private Notes & Mentions | No | Yes |
Reminders | No | No |
API | No | No |
Visitor Blocking | Yes | Yes |
Forms | No | No |
Self-Service | ||
Knowledge Base | No | No |
Help Widget | No | No |
Chatbots | ||
Chatbot Builder | No | No |
Input Fields | No | No |
Branching | No | No |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | No | No |
Operator Assistant | No | No |
Campaigns | ||
Transactional Email | No | No |
Broadcast Email | No | No |
Workflows | No | No |
Pricing Page | Pricing | Pricing |
Pure Chat is a live chat software designed to facilitate real-time communication between businesses and website visitors. With its customizable chat widget, businesses can engage with website visitors, answer their questions, and provide instant support. Pure Chat also offers features like automated chat greetings and canned responses, streamlining customer interactions and improving response times.
The platform's real-time visitor monitoring and analytics tools provide valuable insights into website visitor behavior, allowing businesses to identify potential leads and understand user engagement. Pure Chat is a user-friendly and cost-effective solution, making it suitable for businesses of all sizes seeking to enhance customer communication, boost website conversions, and deliver exceptional customer support through live chat.
GoSquared is a comprehensive analytics and customer engagement platform that provides businesses with real-time insights into website traffic and user behavior. With its user-friendly interface, businesses can track key metrics like website visits, pageviews, and user engagement, helping them understand how visitors interact with their website. GoSquared's live dashboard allows businesses to monitor website activity in real-time, enabling prompt decision-making and proactive customer engagement.
In addition to analytics, GoSquared offers customer engagement tools such as live chat and customer data integration. The live chat feature allows businesses to engage with website visitors in real-time, providing instant support and personalized assistance. The platform's customer data integration helps businesses understand user behavior and preferences, enabling them to deliver targeted content and enhance customer experiences. GoSquared is a valuable solution for businesses seeking to improve website performance, increase customer engagement, and make data-driven decisions to optimize their online presence.
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