Compare Rocket.Chat vs Proprofs

Looking for the software that is right for you? We've compared Rocket.Chat to Proprofs so that you can choose which is best for your business.

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Comparing Rocket.Chat and Proprofs

See how Rocket.Chat and Proprofs compare side-by-side across pricing and features.

Feature
Rocket.Chat Logo
Rocket.Chat
Proprofs Logo
Proprofs
Pricing
Highest Plan $175.00 $19.99
Seats Included 5 1
Annual Price (based on 20 seats) $8,400.00 $4,797.60
Live Chat
Visitor Details No Yes
Triggers / Popups Yes No
Web SDK Yes Yes
Message Preview No Yes
Live Translation No No
Transcripts No Yes
Customization Yes Yes
Co Browsing No No
Multi-site No No
Remove Branding Yes Yes
Multi-lingual Yes Yes
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps No Yes
Customer Ratings No Yes
Routing rules No No
Multi-channel (Facebook, Twitter, etc.) Yes No
Shortcuts / Canned Responses No Yes
Tags / Segments No No
Custom Fields No No
Private Notes & Mentions No No
Reminders No No
API Yes No
Visitor Blocking No No
Forms No No
Self-Service
Knowledge Base No No
Help Widget No No
Chatbots
Chatbot Builder No Yes
Input Fields No No
Branching No No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI No No
Generated Responses No No
Operator Assistant No No
Campaigns
Transactional Email No No
Broadcast Email No No
Workflows No No
Pricing Page Pricing Pricing

What is Rocket.Chat?

Rocket.Chat is an open-source team communication and collaboration platform that offers real-time chat, video conferencing, and file sharing functionalities. It enables teams to communicate and collaborate effectively, both within the organization and with external stakeholders. With its user-friendly interface and extensive customization options, Rocket.Chat allows businesses to tailor the platform to their specific needs and branding.

As an open-source solution, Rocket.Chat provides businesses with the flexibility to host the platform on their own servers, ensuring data privacy and security. It also offers integration with various third-party tools and services, allowing seamless workflow integration and enhancing team productivity. Overall, Rocket.Chat is a versatile and scalable solution for businesses seeking to improve team communication, foster collaboration, and enhance productivity across the organization.

What is Proprofs?

ProProfs is a comprehensive knowledge management and training platform that offers a wide range of tools to create and deliver online courses, quizzes, surveys, and knowledge bases. It enables businesses and educators to design interactive and engaging eLearning content with ease. ProProfs' course creation feature allows users to develop customized online courses, training modules, and assessments, making it a valuable tool for employee training and educational purposes. The platform's quiz maker lets users create interactive quizzes and exams to assess knowledge retention and performance.

With its knowledge base functionality, ProProfs allows businesses to build and maintain a centralized repository of information, FAQs, and articles, providing self-help resources for customers and employees. The platform also supports survey creation, helping businesses gather valuable feedback from customers and employees to improve products, services, and training programs. ProProfs is user-friendly and suitable for both small businesses and large enterprises seeking to enhance their training programs, improve customer support, and streamline knowledge sharing across their organizations.

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