

HappyFox vs User.com
How do HappyFox and User.com compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Rocket.Chat to User.com so that you can choose which is best for your business.
See how Rocket.Chat and User.com compare side-by-side across pricing and features.
Feature |
![]() |
![]() |
---|---|---|
Pricing | ||
Highest Plan | $175.00 | - |
Seats Included | 5 | - |
Annual Price (based on 20 seats) | $8,400.00 | - |
Live Chat | ||
Visitor Details | No | Yes |
Triggers / Popups | Yes | Yes |
Web SDK | Yes | Yes |
Message Preview | No | Yes |
Live Translation | No | No |
Transcripts | No | Yes |
Customization | Yes | Yes |
Co Browsing | No | No |
Multi-site | No | No |
Remove Branding | Yes | Yes |
Multi-lingual | Yes | No |
Shared Inbox | ||
Cloud-Hosted | Yes | Yes |
Mobile Apps | Yes | Yes |
Desktop Apps | No | No |
Customer Ratings | No | No |
Routing rules | No | Yes |
Multi-channel (Facebook, Twitter, etc.) | Yes | No |
Shortcuts / Canned Responses | No | Yes |
Tags / Segments | No | Yes |
Custom Fields | No | Yes |
Private Notes & Mentions | No | No |
Reminders | No | No |
API | Yes | Yes |
Visitor Blocking | No | Yes |
Forms | No | No |
Self-Service | ||
Knowledge Base | No | Yes |
Help Widget | No | Yes |
Chatbots | ||
Chatbot Builder | No | Yes |
Input Fields | No | No |
Branching | No | Yes |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | No | No |
Operator Assistant | No | No |
Campaigns | ||
Transactional Email | No | No |
Broadcast Email | No | Yes |
Workflows | No | No |
Pricing Page | Pricing | Pricing |
Rocket.Chat is an open-source team communication and collaboration platform that offers real-time chat, video conferencing, and file sharing functionalities. It enables teams to communicate and collaborate effectively, both within the organization and with external stakeholders. With its user-friendly interface and extensive customization options, Rocket.Chat allows businesses to tailor the platform to their specific needs and branding.
As an open-source solution, Rocket.Chat provides businesses with the flexibility to host the platform on their own servers, ensuring data privacy and security. It also offers integration with various third-party tools and services, allowing seamless workflow integration and enhancing team productivity. Overall, Rocket.Chat is a versatile and scalable solution for businesses seeking to improve team communication, foster collaboration, and enhance productivity across the organization.
User.com is an all-in-one marketing automation and customer engagement platform that empowers businesses to create personalized and automated marketing campaigns. The platform offers a suite of tools, including email marketing, live chat, CRM, automation workflows, and more, to engage with customers across multiple channels. User.com's automation capabilities enable businesses to nurture leads, onboard new customers, and deliver targeted content, ensuring a seamless and personalized customer journey.
With its powerful segmentation and targeting features, User.com allows businesses to tailor their marketing efforts to specific customer groups, improving customer engagement and conversion rates. The platform's analytics and reporting tools provide valuable insights into marketing performance, customer behavior, and lead generation, enabling data-driven decision-making to optimize marketing strategies. User.com is a versatile solution for businesses seeking to enhance customer engagement, automate marketing processes, and deliver exceptional customer experiences across various communication channels.
How do HappyFox and User.com compare? Find out which is best for your business in our customer-service software comparison.
How do Olark and User.com compare? Find out which is best for your business in our live-chat software comparison.
How do Kayako and User.com compare? Find out which is best for your business in our customer-service software comparison.
Start your 14 day trial. No credit card required.