Compare Smartsupp vs ReAmaze

Looking for the software that is right for you? We've compared Smartsupp to ReAmaze so that you can choose which is best for your business.

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Comparing Smartsupp and ReAmaze

See how Smartsupp and ReAmaze compare side-by-side across pricing and features.

Feature
Smartsupp Logo
Smartsupp
ReAmaze Logo
ReAmaze
Pricing
Highest Plan $60.00 $69.00
Seats Included 3 1
Annual Price (based on 20 seats) - $15,732.00
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes Yes
Web SDK Yes Yes
Message Preview No No
Live Translation No No
Transcripts Yes No
Customization Yes Yes
Co Browsing No Yes
Multi-site Yes Yes
Remove Branding Yes Yes
Multi-lingual Yes No
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps Yes No
Customer Ratings No Yes
Routing rules Yes Yes
Multi-channel (Facebook, Twitter, etc.) No No
Shortcuts / Canned Responses Yes No
Tags / Segments Yes Yes
Custom Fields No Yes
Private Notes & Mentions Yes Yes
Reminders No No
API Yes Yes
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base No Yes
Help Widget No Yes
Chatbots
Chatbot Builder No Yes
Input Fields No No
Branching No Yes
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI Yes No
Generated Responses Yes No
Operator Assistant No Yes
Campaigns
Transactional Email No No
Broadcast Email No No
Workflows No No
Pricing Page Pricing Pricing

What is Smartsupp?

Smartsupp is a live chat and visitor tracking platform designed to help businesses engage with website visitors in real-time and provide instant customer support. With its customizable chat widget, businesses can proactively initiate conversations with website visitors, offer assistance, and address their inquiries promptly. Smartsupp's real-time visitor tracking feature allows businesses to monitor website visitor behavior and see which pages they are viewing, helping to identify potential leads and understand user engagement.

The platform also provides valuable insights through chat transcripts, analytics, and reports, enabling businesses to assess their customer support performance and make data-driven decisions to improve customer satisfaction. Smartsupp is suitable for businesses of all sizes looking to enhance their website's customer engagement and deliver personalized support through live chat.

What is ReAmaze?

ReAmaze is a multi-channel customer support platform that allows businesses to manage and streamline customer interactions from various channels, including email, chat, social media, SMS, and more, in one centralized platform. Its unified inbox ensures that support teams can efficiently respond to customer inquiries and provide consistent support across all channels. ReAmaze offers features like automated workflows, canned responses, and tags to optimize customer support processes and improve response times.

With its real-time chat functionality, ReAmaze enables businesses to provide instant assistance to website visitors, increasing customer engagement and satisfaction. The platform's reporting and analytics tools provide valuable insights into team performance, customer interactions, and customer sentiment, empowering businesses to make data-driven decisions and continuously improve their customer support efforts. ReAmaze caters to businesses of all sizes, providing a comprehensive solution to enhance customer communication and deliver exceptional customer experiences.

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