Smartsupp vs Chatra
How do Smartsupp and Chatra compare? Find out which is best for your business in our live-chat software comparison.
Looking for the software that is right for you? We've compared Tawk.to to Chatra so that you can choose which is best for your business.
See how Tawk.to and Chatra compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | - | $29.00 |
| Seats Included | - | 1 |
| Annual Price (based on 20 seats) | - | $5,520.00 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | Yes |
| Message Preview | Yes | Yes |
| Live Translation | Yes | No |
| Transcripts | Yes | Yes |
| Customization | Yes | Yes |
| Co Browsing | Yes | No |
| Multi-site | No | No |
| Remove Branding | Yes | No |
| Multi-lingual | Yes | No |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | Yes | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | No | Yes |
| Routing rules | No | Yes |
| Multi-channel (Facebook, Twitter, etc.) | No | No |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | No |
| Custom Fields | No | No |
| Private Notes & Mentions | No | Yes |
| Reminders | No | No |
| API | No | Yes |
| Visitor Blocking | Yes | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | Yes | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | No | Yes |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | Yes | No |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
Tawk.to is a versatile live chat software that empowers businesses to engage with their website visitors in real-time. With its user-friendly interface and customizable chat widget, Tawk.to allows companies to provide instant support and personalized assistance. The platform's chatbot capabilities and agent monitoring features further enhance efficiency and customer experience. Moreover, its ticketing system helps manage and track customer inquiries beyond live chat. Tawk.to caters to businesses of all sizes, offering a free basic plan along with premium features to suit various needs, making it a popular choice for enhancing customer support and communication.
In summary, Tawk.to is a powerful live chat solution that enables businesses to connect with their audience, deliver swift assistance, and build strong customer relationships. With its comprehensive set of features and flexible plans, Tawk.to proves to be a valuable asset for organizations seeking to improve their online engagement and support services.
Chatra is a live chat and customer communication platform that allows businesses to engage with website visitors in real-time and provide instant support. With its customizable chat widget, businesses can initiate conversations with website visitors, answer their questions, and offer personalized assistance. Chatra offers features like chatbot integration and canned responses to automate routine inquiries, ensuring efficient customer interactions.
The platform's real-time monitoring and analytics provide valuable insights into website visitor behavior and browsing patterns, enabling businesses to identify potential leads and optimize customer engagement. Chatra also supports multi-agent chats and team collaboration, allowing businesses to provide seamless and efficient customer support. Overall, Chatra is a user-friendly and effective solution for businesses seeking to enhance customer communication, improve website conversions, and deliver excellent customer service through live chat.
How do Smartsupp and Chatra compare? Find out which is best for your business in our live-chat software comparison.
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