Compare Tidio vs Userlike

Looking for the software that is right for you? We've compared Tidio to Userlike so that you can choose which is best for your business.

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Comparing Tidio and Userlike

See how Tidio and Userlike compare side-by-side across pricing and features.

Feature
Tidio Logo
Tidio
Userlike Logo
Userlike
Pricing
Highest Plan $394.00 $320.00
Seats Included 1 10
Annual Price (based on 20 seats) $94,560.00 $5,120.00
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes Yes
Web SDK Yes Yes
Message Preview Yes No
Live Translation Yes Yes
Transcripts Yes No
Customization Yes Yes
Co Browsing No Yes
Multi-site No No
Remove Branding Yes Yes
Multi-lingual Yes No
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes No
Desktop Apps No No
Customer Ratings Yes Yes
Routing rules Yes Yes
Multi-channel (Facebook, Twitter, etc.) Yes Yes
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes Yes
Custom Fields Yes Yes
Private Notes & Mentions Yes Yes
Reminders No No
API Yes Yes
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base Yes No
Help Widget Yes No
Chatbots
Chatbot Builder Yes Yes
Input Fields Yes No
Branching Yes No
Keyword Triggers Yes No
Semantic Intent Yes No
AI
Conversational AI Yes No
Generated Responses Yes Yes
Operator Assistant Yes No
Campaigns
Transactional Email Yes No
Broadcast Email Yes No
Workflows No No
Pricing Page Pricing Pricing

What is Tidio?

Tidio is a comprehensive live chat and chatbot platform that empowers businesses to engage with website visitors and customers in real-time. The platform offers a customizable chat widget that can be easily integrated into websites, enabling businesses to provide instant support and assistance to their users. Tidio also comes with AI-powered chatbots that can handle common queries, automate responses, and qualify leads, streamlining communication and freeing up support agents' time for more complex tasks. Additionally, Tidio supports various communication channels, including live chat, email, and Messenger, providing a unified inbox for managing customer interactions effectively.

With its user-friendly interface and intuitive design, Tidio is suitable for businesses of all sizes, from small startups to large enterprises. It facilitates personalized and proactive customer engagement, helping businesses build stronger relationships and increase customer satisfaction. The platform's analytics and reporting tools offer valuable insights into customer behavior, agent performance, and popular queries, enabling companies to make data-driven decisions and continuously improve their support and sales efforts.

In summary, Tidio is a versatile live chat and chatbot platform that enables businesses to provide real-time support and engage with customers effectively. By combining live chat, chatbots, and multi-channel support, Tidio simplifies communication and enhances customer interactions, making it a valuable tool for improving customer service and driving business growth.

What is Userlike?

Userlike is a live chat software designed to facilitate real-time communication between businesses and their website visitors or customers. With its customizable chat widget, Userlike enables businesses to offer instant support and assistance, enhancing customer satisfaction and engagement. The platform also provides features like chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.

Userlike's analytics and reporting tools offer valuable insights into chat performance, customer interactions, and agent productivity, empowering businesses to optimize their customer support operations. Suitable for businesses of all sizes, Userlike helps companies deliver personalized and efficient customer service, fostering lasting customer relationships and driving business growth.

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