Compare User.com vs Chatra

Looking for the software that is right for you? We've compared User.com to Chatra so that you can choose which is best for your business.

See more comparisons

Comparing User.com and Chatra

See how User.com and Chatra compare side-by-side across pricing and features.

Feature
User.com Logo
User.com
Chatra Logo
Chatra
Pricing
Highest Plan - $29.00
Seats Included - 1
Annual Price (based on 20 seats) - $5,520.00
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes Yes
Web SDK Yes Yes
Message Preview Yes Yes
Live Translation No No
Transcripts Yes Yes
Customization Yes Yes
Co Browsing No No
Multi-site No No
Remove Branding Yes No
Multi-lingual No No
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps Yes Yes
Desktop Apps No Yes
Customer Ratings No Yes
Routing rules Yes Yes
Multi-channel (Facebook, Twitter, etc.) No No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes No
Custom Fields Yes No
Private Notes & Mentions No Yes
Reminders No No
API Yes Yes
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base Yes No
Help Widget Yes No
Chatbots
Chatbot Builder Yes Yes
Input Fields No No
Branching Yes No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI No No
Generated Responses No No
Operator Assistant No No
Campaigns
Transactional Email No No
Broadcast Email Yes No
Workflows No No
Pricing Page Pricing Pricing

What is User.com?

User.com is an all-in-one marketing automation and customer engagement platform that empowers businesses to create personalized and automated marketing campaigns. The platform offers a suite of tools, including email marketing, live chat, CRM, automation workflows, and more, to engage with customers across multiple channels. User.com's automation capabilities enable businesses to nurture leads, onboard new customers, and deliver targeted content, ensuring a seamless and personalized customer journey.

With its powerful segmentation and targeting features, User.com allows businesses to tailor their marketing efforts to specific customer groups, improving customer engagement and conversion rates. The platform's analytics and reporting tools provide valuable insights into marketing performance, customer behavior, and lead generation, enabling data-driven decision-making to optimize marketing strategies. User.com is a versatile solution for businesses seeking to enhance customer engagement, automate marketing processes, and deliver exceptional customer experiences across various communication channels.

What is Chatra?

Chatra is a live chat and customer communication platform that allows businesses to engage with website visitors in real-time and provide instant support. With its customizable chat widget, businesses can initiate conversations with website visitors, answer their questions, and offer personalized assistance. Chatra offers features like chatbot integration and canned responses to automate routine inquiries, ensuring efficient customer interactions.

The platform's real-time monitoring and analytics provide valuable insights into website visitor behavior and browsing patterns, enabling businesses to identify potential leads and optimize customer engagement. Chatra also supports multi-agent chats and team collaboration, allowing businesses to provide seamless and efficient customer support. Overall, Chatra is a user-friendly and effective solution for businesses seeking to enhance customer communication, improve website conversions, and deliver excellent customer service through live chat.

View more comparisons

Ready to improve your customer support?

Start your 14 day trial. No credit card required.

App screenshot