3CX vs Agile CRM
How do 3CX and Agile CRM compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Userlike to Agile CRM so that you can choose which is best for your business.
See how Userlike and Agile CRM compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $320.00 | $79.99 |
| Seats Included | 10 | 1 |
| Annual Price (based on 20 seats) | $5,120.00 | $15,597.60 |
| Live Chat | ||
| Visitor Details | Yes | No |
| Triggers / Popups | Yes | No |
| Web SDK | Yes | Yes |
| Message Preview | No | No |
| Live Translation | Yes | No |
| Transcripts | No | No |
| Customization | Yes | No |
| Co Browsing | Yes | No |
| Multi-site | No | No |
| Remove Branding | Yes | No |
| Multi-lingual | No | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | No |
| Customer Ratings | Yes | No |
| Routing rules | Yes | No |
| Multi-channel (Facebook, Twitter, etc.) | Yes | Yes |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | Yes |
| Custom Fields | Yes | Yes |
| Private Notes & Mentions | Yes | No |
| Reminders | No | Yes |
| API | Yes | Yes |
| Visitor Blocking | Yes | No |
| Forms | No | Yes |
| Self-Service | ||
| Knowledge Base | No | Yes |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | Yes | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | Yes | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | Yes |
| Broadcast Email | No | Yes |
| Workflows | No | Yes |
| Pricing Page | Pricing | Pricing |
Userlike is a live chat software designed to facilitate real-time communication between businesses and their website visitors or customers. With its customizable chat widget, Userlike enables businesses to offer instant support and assistance, enhancing customer satisfaction and engagement. The platform also provides features like chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.
Userlike's analytics and reporting tools offer valuable insights into chat performance, customer interactions, and agent productivity, empowering businesses to optimize their customer support operations. Suitable for businesses of all sizes, Userlike helps companies deliver personalized and efficient customer service, fostering lasting customer relationships and driving business growth.
Agile CRM is a comprehensive customer relationship management (CRM) software that offers a range of tools to manage sales, marketing, and customer support in one platform. It provides businesses with features like contact management, email marketing, automation, and analytics to streamline customer interactions and improve productivity. Agile CRM's sales automation capabilities enable businesses to track leads, manage deals, and automate follow-ups, helping sales teams close deals faster. The platform's marketing automation features facilitate targeted email campaigns, lead nurturing, and customer segmentation for effective marketing strategies.
With its help desk functionality, Agile CRM allows businesses to provide efficient customer support and manage support tickets effectively. Its ticketing system helps support teams organize and prioritize customer inquiries, ensuring timely responses. Agile CRM is suitable for businesses of all sizes, offering a user-friendly interface and integration with various third-party applications. As a versatile CRM solution, Agile CRM empowers businesses to optimize their sales and marketing efforts, improve customer relationships, and drive business growth.
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