Compare Userlike vs Pure Chat

Looking for the software that is right for you? We've compared Userlike to Pure Chat so that you can choose which is best for your business.

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Comparing Userlike and Pure Chat

See how Userlike and Pure Chat compare side-by-side across pricing and features.

Feature
Userlike Logo
Userlike
Pure Chat Logo
Pure Chat
Pricing
Highest Plan $320.00 $99.00
Seats Included 10 10
Annual Price (based on 20 seats) $5,120.00 $1,908.00
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes No
Web SDK Yes No
Message Preview No No
Live Translation Yes No
Transcripts No Yes
Customization Yes Yes
Co Browsing Yes No
Multi-site No No
Remove Branding Yes Yes
Multi-lingual No Yes
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps No Yes
Desktop Apps No No
Customer Ratings Yes No
Routing rules Yes No
Multi-channel (Facebook, Twitter, etc.) Yes No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes Yes
Custom Fields Yes No
Private Notes & Mentions Yes No
Reminders No No
API Yes No
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base No No
Help Widget No No
Chatbots
Chatbot Builder Yes No
Input Fields No No
Branching No No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI No No
Generated Responses Yes No
Operator Assistant No No
Campaigns
Transactional Email No No
Broadcast Email No No
Workflows No No
Pricing Page Pricing Pricing

What is Userlike?

Userlike is a live chat software designed to facilitate real-time communication between businesses and their website visitors or customers. With its customizable chat widget, Userlike enables businesses to offer instant support and assistance, enhancing customer satisfaction and engagement. The platform also provides features like chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.

Userlike's analytics and reporting tools offer valuable insights into chat performance, customer interactions, and agent productivity, empowering businesses to optimize their customer support operations. Suitable for businesses of all sizes, Userlike helps companies deliver personalized and efficient customer service, fostering lasting customer relationships and driving business growth.

What is Pure Chat?

Pure Chat is a live chat software designed to facilitate real-time communication between businesses and website visitors. With its customizable chat widget, businesses can engage with website visitors, answer their questions, and provide instant support. Pure Chat also offers features like automated chat greetings and canned responses, streamlining customer interactions and improving response times.

The platform's real-time visitor monitoring and analytics tools provide valuable insights into website visitor behavior, allowing businesses to identify potential leads and understand user engagement. Pure Chat is a user-friendly and cost-effective solution, making it suitable for businesses of all sizes seeking to enhance customer communication, boost website conversions, and deliver exceptional customer support through live chat.

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