3CX vs Shopify Inbox
How do 3CX and Shopify Inbox compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Userlike to Shopify Inbox so that you can choose which is best for your business.
See how Userlike and Shopify Inbox compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $320.00 | - |
| Seats Included | 10 | - |
| Annual Price (based on 20 seats) | $5,120.00 | - |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | No |
| Web SDK | Yes | No |
| Message Preview | No | No |
| Live Translation | Yes | No |
| Transcripts | No | No |
| Customization | Yes | Yes |
| Co Browsing | Yes | No |
| Multi-site | No | No |
| Remove Branding | Yes | Yes |
| Multi-lingual | No | No |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | No |
| Customer Ratings | Yes | No |
| Routing rules | Yes | No |
| Multi-channel (Facebook, Twitter, etc.) | Yes | No |
| Shortcuts / Canned Responses | Yes | No |
| Tags / Segments | Yes | No |
| Custom Fields | Yes | No |
| Private Notes & Mentions | Yes | No |
| Reminders | No | No |
| API | Yes | No |
| Visitor Blocking | Yes | No |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | Yes | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | Yes | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
Userlike is a live chat software designed to facilitate real-time communication between businesses and their website visitors or customers. With its customizable chat widget, Userlike enables businesses to offer instant support and assistance, enhancing customer satisfaction and engagement. The platform also provides features like chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.
Userlike's analytics and reporting tools offer valuable insights into chat performance, customer interactions, and agent productivity, empowering businesses to optimize their customer support operations. Suitable for businesses of all sizes, Userlike helps companies deliver personalized and efficient customer service, fostering lasting customer relationships and driving business growth.
Shopify Inbox is a messaging platform developed by Shopify to help merchants manage customer communication efficiently. It centralizes customer inquiries and messages from various channels, including Facebook Messenger, Instagram, and more, into one unified inbox. This simplifies the process of responding to customer queries and streamlines customer support for Shopify store owners.
Shopify Inbox allows merchants to respond to customer messages directly from the platform, ensuring timely and personalized communication. With its user-friendly interface and seamless integration with the Shopify platform, Shopify Inbox enables businesses to deliver exceptional customer service and build strong relationships with their customers. However, since developments might have occurred after my last update, I recommend checking Shopify's official website or documentation for the latest information on Shopify Inbox and its features.
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