3CX vs Smartsupp
How do 3CX and Smartsupp compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Userlike to Smartsupp so that you can choose which is best for your business.
See how Userlike and Smartsupp compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | $320.00 | $60.00 |
| Seats Included | 10 | 3 |
| Annual Price (based on 20 seats) | $5,120.00 | - |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | Yes | Yes |
| Web SDK | Yes | Yes |
| Message Preview | No | No |
| Live Translation | Yes | No |
| Transcripts | No | Yes |
| Customization | Yes | Yes |
| Co Browsing | Yes | No |
| Multi-site | No | Yes |
| Remove Branding | Yes | Yes |
| Multi-lingual | No | Yes |
| Shared Inbox | ||
| Cloud-Hosted | Yes | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | Yes | No |
| Routing rules | Yes | Yes |
| Multi-channel (Facebook, Twitter, etc.) | Yes | No |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | Yes | Yes |
| Custom Fields | Yes | No |
| Private Notes & Mentions | Yes | Yes |
| Reminders | No | No |
| API | Yes | Yes |
| Visitor Blocking | Yes | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | Yes | No |
| Input Fields | No | No |
| Branching | No | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | Yes |
| Generated Responses | Yes | Yes |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | No |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
Userlike is a live chat software designed to facilitate real-time communication between businesses and their website visitors or customers. With its customizable chat widget, Userlike enables businesses to offer instant support and assistance, enhancing customer satisfaction and engagement. The platform also provides features like chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.
Userlike's analytics and reporting tools offer valuable insights into chat performance, customer interactions, and agent productivity, empowering businesses to optimize their customer support operations. Suitable for businesses of all sizes, Userlike helps companies deliver personalized and efficient customer service, fostering lasting customer relationships and driving business growth.
Smartsupp is a live chat and visitor tracking platform designed to help businesses engage with website visitors in real-time and provide instant customer support. With its customizable chat widget, businesses can proactively initiate conversations with website visitors, offer assistance, and address their inquiries promptly. Smartsupp's real-time visitor tracking feature allows businesses to monitor website visitor behavior and see which pages they are viewing, helping to identify potential leads and understand user engagement.
The platform also provides valuable insights through chat transcripts, analytics, and reports, enabling businesses to assess their customer support performance and make data-driven decisions to improve customer satisfaction. Smartsupp is suitable for businesses of all sizes looking to enhance their website's customer engagement and deliver personalized support through live chat.
How do 3CX and Smartsupp compare? Find out which is best for your business in our customer-service software comparison.
How do HelpScout and Smartsupp compare? Find out which is best for your business in our customer-service software comparison.
How do Kustomer and Smartsupp compare? Find out which is best for your business in our customer-service software comparison.
Start your 14 day trial. No credit card required.
