

3CX vs Tawk.to
How do 3CX and Tawk.to compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared Userlike to Tawk.to so that you can choose which is best for your business.
See how Userlike and Tawk.to compare side-by-side across pricing and features.
Feature |
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Pricing | ||
Highest Plan | $320.00 | - |
Seats Included | 10 | - |
Annual Price (based on 20 seats) | $5,120.00 | - |
Live Chat | ||
Visitor Details | Yes | Yes |
Triggers / Popups | Yes | Yes |
Web SDK | Yes | Yes |
Message Preview | No | Yes |
Live Translation | Yes | Yes |
Transcripts | No | Yes |
Customization | Yes | Yes |
Co Browsing | Yes | Yes |
Multi-site | No | No |
Remove Branding | Yes | Yes |
Multi-lingual | No | Yes |
Shared Inbox | ||
Cloud-Hosted | Yes | Yes |
Mobile Apps | No | Yes |
Desktop Apps | No | No |
Customer Ratings | Yes | No |
Routing rules | Yes | No |
Multi-channel (Facebook, Twitter, etc.) | Yes | No |
Shortcuts / Canned Responses | Yes | Yes |
Tags / Segments | Yes | Yes |
Custom Fields | Yes | No |
Private Notes & Mentions | Yes | No |
Reminders | No | No |
API | Yes | No |
Visitor Blocking | Yes | Yes |
Forms | No | No |
Self-Service | ||
Knowledge Base | No | Yes |
Help Widget | No | No |
Chatbots | ||
Chatbot Builder | Yes | No |
Input Fields | No | No |
Branching | No | No |
Keyword Triggers | No | No |
Semantic Intent | No | No |
AI | ||
Conversational AI | No | No |
Generated Responses | Yes | No |
Operator Assistant | No | Yes |
Campaigns | ||
Transactional Email | No | No |
Broadcast Email | No | No |
Workflows | No | No |
Pricing Page | Pricing | Pricing |
Userlike is a live chat software designed to facilitate real-time communication between businesses and their website visitors or customers. With its customizable chat widget, Userlike enables businesses to offer instant support and assistance, enhancing customer satisfaction and engagement. The platform also provides features like chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.
Userlike's analytics and reporting tools offer valuable insights into chat performance, customer interactions, and agent productivity, empowering businesses to optimize their customer support operations. Suitable for businesses of all sizes, Userlike helps companies deliver personalized and efficient customer service, fostering lasting customer relationships and driving business growth.
Tawk.to is a versatile live chat software that empowers businesses to engage with their website visitors in real-time. With its user-friendly interface and customizable chat widget, Tawk.to allows companies to provide instant support and personalized assistance. The platform's chatbot capabilities and agent monitoring features further enhance efficiency and customer experience. Moreover, its ticketing system helps manage and track customer inquiries beyond live chat. Tawk.to caters to businesses of all sizes, offering a free basic plan along with premium features to suit various needs, making it a popular choice for enhancing customer support and communication.
In summary, Tawk.to is a powerful live chat solution that enables businesses to connect with their audience, deliver swift assistance, and build strong customer relationships. With its comprehensive set of features and flexible plans, Tawk.to proves to be a valuable asset for organizations seeking to improve their online engagement and support services.
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