Compare Userlike vs Tawk.to

Looking for the software that is right for you? We've compared Userlike to Tawk.to so that you can choose which is best for your business.

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Comparing Userlike and Tawk.to

See how Userlike and Tawk.to compare side-by-side across pricing and features.

Feature
Userlike Logo
Userlike
Tawk.to Logo
Tawk.to
Pricing
Highest Plan $320.00 -
Seats Included 10 -
Annual Price (based on 20 seats) $5,120.00 -
Live Chat
Visitor Details Yes Yes
Triggers / Popups Yes Yes
Web SDK Yes Yes
Message Preview No Yes
Live Translation Yes Yes
Transcripts No Yes
Customization Yes Yes
Co Browsing Yes Yes
Multi-site No No
Remove Branding Yes Yes
Multi-lingual No Yes
Shared Inbox
Cloud-Hosted Yes Yes
Mobile Apps No Yes
Desktop Apps No No
Customer Ratings Yes No
Routing rules Yes No
Multi-channel (Facebook, Twitter, etc.) Yes No
Shortcuts / Canned Responses Yes Yes
Tags / Segments Yes Yes
Custom Fields Yes No
Private Notes & Mentions Yes No
Reminders No No
API Yes No
Visitor Blocking Yes Yes
Forms No No
Self-Service
Knowledge Base No Yes
Help Widget No No
Chatbots
Chatbot Builder Yes No
Input Fields No No
Branching No No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI No No
Generated Responses Yes No
Operator Assistant No Yes
Campaigns
Transactional Email No No
Broadcast Email No No
Workflows No No
Pricing Page Pricing Pricing

What is Userlike?

Userlike is a live chat software designed to facilitate real-time communication between businesses and their website visitors or customers. With its customizable chat widget, Userlike enables businesses to offer instant support and assistance, enhancing customer satisfaction and engagement. The platform also provides features like chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.

Userlike's analytics and reporting tools offer valuable insights into chat performance, customer interactions, and agent productivity, empowering businesses to optimize their customer support operations. Suitable for businesses of all sizes, Userlike helps companies deliver personalized and efficient customer service, fostering lasting customer relationships and driving business growth.

What is Tawk.to?

Tawk.to is a versatile live chat software that empowers businesses to engage with their website visitors in real-time. With its user-friendly interface and customizable chat widget, Tawk.to allows companies to provide instant support and personalized assistance. The platform's chatbot capabilities and agent monitoring features further enhance efficiency and customer experience. Moreover, its ticketing system helps manage and track customer inquiries beyond live chat. Tawk.to caters to businesses of all sizes, offering a free basic plan along with premium features to suit various needs, making it a popular choice for enhancing customer support and communication.

In summary, Tawk.to is a powerful live chat solution that enables businesses to connect with their audience, deliver swift assistance, and build strong customer relationships. With its comprehensive set of features and flexible plans, Tawk.to proves to be a valuable asset for organizations seeking to improve their online engagement and support services.

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