Gorgias vs Formilla Live Chat
How do Gorgias and Formilla Live Chat compare? Find out which is best for your business in our customer-service software comparison.
Looking for the software that is right for you? We've compared ZoomInfo to Formilla Live Chat so that you can choose which is best for your business.
See how ZoomInfo and Formilla Live Chat compare side-by-side across pricing and features.
| Feature |
|
|
|---|---|---|
| Pricing | ||
| Highest Plan | - | $74.99 |
| Seats Included | - | 2 |
| Annual Price (based on 20 seats) | - | $719.88 |
| Live Chat | ||
| Visitor Details | Yes | Yes |
| Triggers / Popups | No | Yes |
| Web SDK | No | No |
| Message Preview | No | No |
| Live Translation | No | No |
| Transcripts | No | Yes |
| Customization | Yes | Yes |
| Co Browsing | Yes | No |
| Multi-site | No | Yes |
| Remove Branding | Yes | Yes |
| Multi-lingual | No | Yes |
| Shared Inbox | ||
| Cloud-Hosted | No | Yes |
| Mobile Apps | No | Yes |
| Desktop Apps | No | Yes |
| Customer Ratings | No | Yes |
| Routing rules | No | Yes |
| Multi-channel (Facebook, Twitter, etc.) | No | No |
| Shortcuts / Canned Responses | Yes | Yes |
| Tags / Segments | No | Yes |
| Custom Fields | No | Yes |
| Private Notes & Mentions | No | No |
| Reminders | No | No |
| API | No | No |
| Visitor Blocking | No | Yes |
| Forms | No | No |
| Self-Service | ||
| Knowledge Base | No | No |
| Help Widget | No | No |
| Chatbots | ||
| Chatbot Builder | Yes | No |
| Input Fields | No | No |
| Branching | Yes | No |
| Keyword Triggers | No | No |
| Semantic Intent | No | No |
| AI | ||
| Conversational AI | No | No |
| Generated Responses | No | No |
| Operator Assistant | No | No |
| Campaigns | ||
| Transactional Email | No | Yes |
| Broadcast Email | No | No |
| Workflows | No | No |
| Pricing Page | Pricing | Pricing |
ZoomInfo is a comprehensive B2B (business-to-business) data platform that provides businesses with access to a vast database of company and contact information. It offers accurate and up-to-date data on millions of companies and professionals, enabling businesses to identify potential leads, target key decision-makers, and conduct market research. ZoomInfo's data enrichment and verification processes ensure high-quality data, helping businesses improve their sales and marketing efforts by providing accurate and reliable information.
With its advanced search and filtering capabilities, ZoomInfo allows businesses to narrow down their target audience based on specific criteria, such as industry, company size, job title, and more. The platform also offers features like email marketing and outreach tools to support lead generation and engagement. Overall, ZoomInfo is a valuable solution for businesses seeking to enhance their B2B sales and marketing strategies through data-driven insights and precise targeting.
Formilla Live Chat is a live chat software designed to help businesses engage with website visitors in real-time and provide instant support. With its customizable chat widget, businesses can proactively initiate conversations with website visitors, answer their questions, and offer personalized assistance. Formilla Live Chat supports chatbot integration, allowing businesses to automate routine inquiries and provide quick responses even outside of business hours.
The platform's real-time visitor monitoring and analytics provide valuable insights into website visitor behavior, enabling businesses to identify potential leads and understand user engagement. Formilla Live Chat also offers features like offline messaging and email capture, ensuring businesses can capture leads and engage with customers even when agents are not available. With its user-friendly interface and powerful features, Formilla Live Chat is a valuable solution for businesses seeking to enhance customer communication, improve website conversions, and deliver exceptional customer support.
How do Gorgias and Formilla Live Chat compare? Find out which is best for your business in our customer-service software comparison.
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