Compare ZoomInfo vs HelpWise

Looking for the software that is right for you? We've compared ZoomInfo to HelpWise so that you can choose which is best for your business.

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Comparing ZoomInfo and HelpWise

See how ZoomInfo and HelpWise compare side-by-side across pricing and features.

Feature
ZoomInfo Logo
ZoomInfo
HelpWise Logo
HelpWise
Pricing
Highest Plan - $150.00
Seats Included - 3
Annual Price (based on 20 seats) - $8,400.00
Live Chat
Visitor Details Yes Yes
Triggers / Popups No Yes
Web SDK No No
Message Preview No No
Live Translation No No
Transcripts No No
Customization Yes No
Co Browsing Yes No
Multi-site No No
Remove Branding Yes No
Multi-lingual No No
Shared Inbox
Cloud-Hosted No Yes
Mobile Apps No No
Desktop Apps No No
Customer Ratings No Yes
Routing rules No Yes
Multi-channel (Facebook, Twitter, etc.) No Yes
Shortcuts / Canned Responses Yes Yes
Tags / Segments No Yes
Custom Fields No No
Private Notes & Mentions No Yes
Reminders No No
API No Yes
Visitor Blocking No No
Forms No Yes
Self-Service
Knowledge Base No Yes
Help Widget No No
Chatbots
Chatbot Builder Yes Yes
Input Fields No No
Branching Yes No
Keyword Triggers No No
Semantic Intent No No
AI
Conversational AI No No
Generated Responses No No
Operator Assistant No No
Campaigns
Transactional Email No Yes
Broadcast Email No No
Workflows No Yes
Pricing Page Pricing Pricing

What is ZoomInfo?

ZoomInfo is a comprehensive B2B (business-to-business) data platform that provides businesses with access to a vast database of company and contact information. It offers accurate and up-to-date data on millions of companies and professionals, enabling businesses to identify potential leads, target key decision-makers, and conduct market research. ZoomInfo's data enrichment and verification processes ensure high-quality data, helping businesses improve their sales and marketing efforts by providing accurate and reliable information.

With its advanced search and filtering capabilities, ZoomInfo allows businesses to narrow down their target audience based on specific criteria, such as industry, company size, job title, and more. The platform also offers features like email marketing and outreach tools to support lead generation and engagement. Overall, ZoomInfo is a valuable solution for businesses seeking to enhance their B2B sales and marketing strategies through data-driven insights and precise targeting.

What is HelpWise?

HelpWise is a customer support platform that offers businesses a centralized help desk to efficiently manage customer inquiries from various channels, including email, live chat, social media, and more. With its unified inbox, HelpWise ensures that support teams can collaborate effectively and respond to customer issues in a timely manner. The platform's ticketing system allows businesses to track, prioritize, and assign customer tickets, streamlining the support process.

HelpWise also provides automation features to automate routine tasks, send automated responses, and categorize messages, improving agent productivity and overall efficiency. The platform's reporting and analytics tools offer valuable insights into team performance, response times, and customer satisfaction, enabling businesses to continuously improve their customer support operations. With its user-friendly interface and focus on efficient customer communication, HelpWise is a valuable solution for businesses seeking to enhance their customer support and deliver exceptional experiences to their customers.

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