Compare ZoomInfo vs LiveHelpNow

What is ZoomInfo?

ZoomInfo is a comprehensive B2B (business-to-business) data platform that provides businesses with access to a vast database of company and contact information. It offers accurate and up-to-date data on millions of companies and professionals, enabling businesses to identify potential leads, target key decision-makers, and conduct market research. ZoomInfo's data enrichment and verification processes ensure high-quality data, helping businesses improve their sales and marketing efforts by providing accurate and reliable information.

With its advanced search and filtering capabilities, ZoomInfo allows businesses to narrow down their target audience based on specific criteria, such as industry, company size, job title, and more. The platform also offers features like email marketing and outreach tools to support lead generation and engagement. Overall, ZoomInfo is a valuable solution for businesses seeking to enhance their B2B sales and marketing strategies through data-driven insights and precise targeting.

What is LiveHelpNow?

LiveHelpNow is a live chat and customer support software that enables businesses to provide real-time assistance to website visitors and customers. With its customizable chat widget, LiveHelpNow allows businesses to engage with their website visitors, answer their questions, and resolve issues promptly. The platform also offers features like co-browsing, enabling support agents to view and interact with customers' screens, facilitating more effective problem-solving and support. Additionally, LiveHelpNow includes a knowledge base feature that businesses can use to create self-service resources for customers, reducing the need for direct support interactions.

LiveHelpNow's ticketing system helps organize and prioritize customer inquiries, ensuring that every request is addressed promptly. The platform's reporting and analytics tools provide valuable insights into customer interactions, agent performance, and chat history, allowing businesses to optimize their support processes and deliver personalized customer experiences. With its focus on real-time communication and customer engagement, LiveHelpNow is a valuable solution for businesses seeking to enhance their customer support and build lasting relationships with their clientele.