One inbox for your business messenger apps
Fuse IM makes it easy to chat to customers on your website and the services they use.
All your customer messaging in one place
Talk to your customers on multiple channels, invite your team, support customers, generate sales and save time.
Talk Live On Your Website and On Social Messengers
More customers are using instant messaging to engage with businesses. Juggling between messaging apps can be a nightmare. Talk to customers on the channels they already use from a single dashboard.
Who Uses Fuse IM?
Solo & Teams
On your own or part of a team, for startups and small to medium businesses.
Customer Support
Add a personal and human touch across multiple channels.
Sales & Marketing
Timely prompts to encourage real leads and conversions.
Turn Visitors Into Customers
Solving issues and responding to customers should be personal and natural with the speed and convenience of chat. Of course, it's seamlessly integrated in one dashboard.
Increase conversions
Easier support
Faster feedback
A Complete Customer View
Bring together all of your contacts into one view from all channels. Keep a consistent record of customers from any source with our full featured web app for all your channels. Take your inbox with you with our mobile apps. No need to miss customers when you're on the move
Build your customer contact list
Tagging and segments
Social profiles and messaging history
Work Smarter, Not Harder
Messaging visitors and customers is faster and easier. Automating prompts to start conversations, responding quickly when you’re online and handle messages when you’re offline.
Greeting and away messages
Works for you while you’re offline with office hours and away modes
Prompts and automations to work for you
Pricing That's Transparent
No hidden costs, No quotas.
Free
- Unlimited Websites
- Unlimited Agents
- Unlimited Contacts
- Unlimited Messages
- Live Chat Basic
PRO
per month
- Everything Free +
- Facebook Messenger
- Social CRM
- Live Visitors
- Integrations
Ultimate
per month
- Everything Pro +
- All Channels
- Knowledge Base
- Campaigns
- Metrics