One inbox for your business messenger apps

Fuse IM makes it easy to chat to customers on your website and the services they use.

All your customer messaging in one place

Talk to your customers on multiple channels, invite your team, support customers, generate sales and save time.

Fuse IM dashboard screenshot

Talk Live On Your Website and On Social Messengers

Multi-channel messaging illustration

More customers are using instant messaging to engage with businesses. Juggling between messaging apps can be a nightmare. Talk to customers on the channels they already use from a single dashboard.

Who Uses Fuse IM?

Solo & Teams

On your own or part of a team, for startups and small to medium businesses.

Customer Support

Add a personal and human touch across multiple channels.

Sales & Marketing

Timely prompts to encourage real leads and conversions.

Live chat illustration

Turn Visitors Into Customers

Solving issues and responding to customers should be personal and natural with the speed and convenience of chat. Of course, it's seamlessly integrated in one dashboard.

  • Increase conversions
  • Easier support
  • Faster feedback

Read more about live chat

Social CRM illustration

A Complete Customer View

Bring together all of your contacts into one view from all channels. Keep a consistent record of customers from any source with our full featured web app for all your channels. Take your inbox with you with our mobile apps. No need to miss customers when you're on the move

  • Build your customer contact list
  • Tagging and segments
  • Social profiles and messaging history
Auto replies for messaging illustration

Work Smarter, Not Harder

Messaging visitors and customers is faster and easier. Automating prompts to start conversations, responding quickly when you’re online and handle messages when you’re offline.

  • Greeting and away messages
  • Works for you while you’re offline with office hours and away modes
  • Prompts and automations to work for you

Pricing That's Transparent

No hidden costs, No quotas.



  • Unlimited Websites
  • Unlimited Agents
  • Unlimited Contacts
  • Unlimited Messages
  • Live Chat Basic

per month

  • Everything Free +
  • Facebook Messenger
  • Social CRM
  • Live Visitors
  • Integrations

per month

  • Everything Pro +
  • All Channels
  • Knowledge Base
  • Campaigns
  • Metrics

Ready to get started?

Start Now

14 days full trial. No credit card required.