Reduce workload and move fast with the all-in-one platform for live chat, knowledge base and automation.
With Fuse IM's automated live chat and messaging, you can respond to customer inquiries at lightning speed. Our powerful automation tools and collaborative features help you streamline your workflow and respond to inquiries faster than ever before.
Automate routine tasks with ease.
Free your team from repetitive tasks. Fuse IM's automation features allow you to automate workflows and free up time for more important work.
Shared inbox that's built for speed.
Our Shared Inbox is designed to help you manage customer communication in the fastest and most efficient way possible. With our intuitive platform, you can manage all of your communication channels in one place, so you can save time and focus on providing exceptional service to your customers.
Harness the power of self-service.
Empower your customers to find the answers they need quickly and easily with our integrated knowledge base. Our knowledge base makes it easy for customers to troubleshoot common issues on their own.
Many more features
Everything you need to deliver support at the right moment.
Simple, transparent Pricing
No quotas, no per seat pricing. Only pay the features you need.
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Live chat for websites is a real-time communication channel that allows you to chat with a support representative directly on a website. This type of support is usually provided through a small chat window on the bottom right corner of a website.
When you need help, you can click on the chat icon on the website and start typing your questions. A support representative will respond to your message in real-time, providing you with the information and assistance you need.
Live chat support provides customers with an immediate response to their questions or concerns. It is a convenient and efficient way to get help without having to leave the website. It can also improve customer satisfaction by providing a personalized experience.
This depends on the website and the support team. Some websites offer 24/7 live chat support, while others have specific hours of operation. If you're not sure, check the website's support page for more information.
Yes, live chat support is secure. Most websites use encryption to protect your chat conversations from being intercepted by third parties.
Yes, live chat support can help you with technical issues related to the website or the services offered by the website. Support representatives are trained to help with a wide range of issues, from basic questions to complex technical problems.
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