Live Chat for Exceptional Sales and Support
One dashboard to chat with customers on your favourite channels.
It's much more than chat software. Install live chat on your website and connect your channels to start engaging customers instantly. Simplify communications from a shared inbox for a better experience for the whole team and customers alike.
Increased Conversions
Every visitor on your site is a potential customer. Be there for them when they can't find what they need. Capture leads when your team are away.
Add a human touch to support
It's faster, easier and more natural relationships with customers using messaging to boost customer experience and satisfaction.
Gather feedback faster
Break down barriers between you and your customers over email or phone. Customers are more likely to give feedback when live chat is available.
Team Inbox
Collaborate to capture leads and process customer requests.
Widget Customisation
Match your brand and make chat your own by customising the position, colours, office hours and more.
Live Chat Prompts
Proactive chat using prompts to guide or assist visitors. Ask for feedback, help with pricing or ask for questions at just the right moment.
More Features
A small selection of what's available (or on the way)...
Visitor Profiles
CRM for visitor and customer information in one place.
Online/Offline Status
See whether live visitor and team mates are online.
Analytics Coming soon
Insights on traffic, messaging and campaigns.
Notifications
Sounds, push and emails on new messages as they happen.
Multi-Channel
Connect messenger services and chat from one dashboard.
Multi-Language Coming soon
Display chat in your visitor's local language.
Auto-Translate Coming soon
Translate messages automatically between you and the customer.
Psychic Mode Coming soon
Preview what visitors are typing before they hit send.
Chat Rating Coming soon
Send chat rating to customer when you resolve a conversation.
Chat Transcripts Coming soon
Email a chat transcript to the customer or your team.
Lead Capture
Optional offline and pre-chat lead capture.
Office Hours
Set open and close hours and choose days for availability.