It's much more than chat software. Install live chat on your website and connect your channels to start engaging customers instantly. Simplify communications from a shared inbox for a better experience for the whole team and customers alike.
Every visitor on your site is a potential customer. Be there for them when they can't find what they need. Capture leads when your team are away.
It's faster, easier and more natural relationships with customers using messaging to boost customer experience and satisfaction.
Break down barriers between you and your customers over email or phone. Customers are more likely to give feedback when live chat is available.
Collaborate to capture leads and process customer requests.
Match your brand and make chat your own by customising the position, colours, office hours and more.
Proactive chat using prompts to guide or assist visitors. Ask for feedback, help with pricing or ask for questions at just the right moment.
A small selection of what's available (or on the way)...
CRM for visitor and customer information in one place.
See whether live visitor and team mates are online.
Insights on traffic, messaging and campaigns.
Sounds, push and emails on new messages as they happen.
Connect messenger services and chat from one dashboard.
Display chat in your visitor's local language.
Translate messages automatically between you and the customer.
Preview what visitors are typing before they hit send.
Send chat rating to customer when you resolve a conversation.
Email a chat transcript to the customer or your team.
Optional offline and pre-chat lead capture.
Set open and close hours and choose days for availability.